> Umni is a Bulgarian AI chatbot platform for websites: what its chat widget does on your pages, the data it may store and what this means for GDPR. > > Canonical: https://www.flowconsent.com/en/services/customer-support/umni Customer support # Umni Preferences · [Official website](https://umni.bg) Umni is a Bulgarian platform for creating AI chatbots and digital assistants without technical skills. Businesses set up an assistant that answers customer questions, collects information through dynamic forms and supports sales and marketing, then place it on their website as a chat widget. The widget loads from Umni and may store conversation data in the browser. [Block Umni until consent](https://app.flowconsent.com/auth/sign-up?utm_source=flowconsent.com\&utm_medium=referral\&utm_campaign=customer_support) · [Scan my site](https://www.flowconsent.com/en/scan) At a glance - Category [Customer support](https://www.flowconsent.com/en/services/customer-support) - Consent Preferences - Prior consent Required - Documented cookies 0 Compliance ## Umni and the GDPR Umni is classified as “Preferences”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy. Cookies and trackers ## What Umni sets and contacts The cookies of Umni are not documented in the catalog yet. To see what is actually set on your site, run a free scan. [Scan my site](https://www.flowconsent.com/en/scan) Same category ## More services: Customer support [See the whole category](https://www.flowconsent.com/en/services/customer-support) ### [OnChat](https://www.flowconsent.com/en/services/customer-support/onchat) [OnChat is an AI-powered platform that leverages artificial intelligence and machine learning to help businesses automate processes, generate insights, and enhance digital experiences. It provides intelligent automation, natural language processing, and predictive analytics. OnChat integrates with existing workflows and tools to deliver AI-driven optimization across marketing, customer service, and operations. With scalable infrastructure, OnChat makes advanced AI accessible to all teams.](https://www.flowconsent.com/en/services/customer-support/onchat) [Preferences](https://www.flowconsent.com/en/services/customer-support/onchat) · ### [Sugester](https://www.flowconsent.com/en/services/customer-support/sugester) [Sugester is a web technology service that provides essential functionality for websites and digital platforms. It delivers core capabilities that support site operations, content delivery, and user experience optimization. Sugester integrates seamlessly with modern web architectures, ensuring reliable performance and compatibility across browsers and devices. Trusted by businesses worldwide, Sugester helps organizations maintain robust websites that meet user expectations and technical requirements.](https://www.flowconsent.com/en/services/customer-support/sugester) [Preferences](https://www.flowconsent.com/en/services/customer-support/sugester) · ### [Tactful](https://www.flowconsent.com/en/services/customer-support/tactful) [Tactful is an AI-powered platform that leverages artificial intelligence and machine learning to help businesses automate processes, generate insights, and enhance digital experiences. It provides intelligent automation, natural language processing, and predictive analytics. Tactful integrates with existing workflows and tools to deliver AI-driven optimization across marketing, customer service, and operations. With scalable infrastructure, Tactful makes advanced AI accessible to all teams.](https://www.flowconsent.com/en/services/customer-support/tactful) [Preferences](https://www.flowconsent.com/en/services/customer-support/tactful) · ### [Zendesk Sunshine Conversations](https://www.flowconsent.com/en/services/customer-support/zendesk-sunshine-conversations) [Zendesk Sunshine Conversations is a foundational web service that powers critical website functions and digital experiences. It provides reliable infrastructure, seamless integration capabilities, and consistent performance across all devices and browsers. Zendesk Sunshine Conversations supports modern development practices and scales with growing business needs. With a focus on stability and compatibility, Zendesk Sunshine Conversations ensures your website delivers a smooth, uninterrupted experience to.](https://www.flowconsent.com/en/services/customer-support/zendesk-sunshine-conversations) [Preferences](https://www.flowconsent.com/en/services/customer-support/zendesk-sunshine-conversations) · ### [Leadferno](https://www.flowconsent.com/en/services/customer-support/leadferno) [Leadferno is a digital marketing technology that helps businesses reach, engage, and convert their target audience online. It provides advanced targeting, campaign management, and performance analytics capabilities. Leadferno enables marketers to deliver personalized experiences across channels, optimize campaign ROI, and gain actionable insights into customer behavior. With automation features and data-driven optimization, Leadferno empowers marketing teams to achieve measurable growth.](https://www.flowconsent.com/en/services/customer-support/leadferno) [Marketing](https://www.flowconsent.com/en/services/customer-support/leadferno) · ### [Chatroll](https://www.flowconsent.com/en/services/customer-support/chatroll) [Chatroll is a foundational web service that powers critical website functions and digital experiences. It provides reliable infrastructure, seamless integration capabilities, and consistent performance across all devices and browsers. Chatroll supports modern development practices and scales with growing business needs. With a focus on stability and compatibility, Chatroll ensures your website delivers a smooth, uninterrupted experience to every visitor and search engine crawler.](https://www.flowconsent.com/en/services/customer-support/chatroll) [Preferences](https://www.flowconsent.com/en/services/customer-support/chatroll) ## Make your site compliant today. Free up to 25,000 sessions a month. No credit card, no commitment. [Create my banner](https://app.flowconsent.com/auth/sign-up?utm_source=flowconsent.com\&utm_medium=referral\&utm_campaign=general) · [Scan my site](https://www.flowconsent.com/en/scan)