> TheBotForge builds chatbots and AI agents for customer service. Learn what a bot does on a website, its link with cookies and when GDPR consent applies.
>
> Canonical: https://www.flowconsent.com/en/services/customer-support/thebotforge

Customer support

# TheBotForge

Preferences · [Official website](https://thebotforge.ai)

TheBotForge, also written The Bot Forge, is a company that designs and builds chatbots and conversational AI agents for businesses, for use on websites and messaging channels. Its bots typically handle customer service questions. A chatbot embedded on a site processes visitor messages and may use cookies or third-party services, which can require consent.

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At a glance

- Category

  [Customer support](https://www.flowconsent.com/en/services/customer-support)

- Consent

  Preferences

- Prior consent

  Required

- Documented cookies

  0

Compliance

## TheBotForge and the GDPR

TheBotForge is classified as “Preferences”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy.

Cookies and trackers

## What TheBotForge sets and contacts

The cookies of TheBotForge are not documented in the catalog yet. To see what is actually set on your site, run a free scan.

[Scan my site](https://www.flowconsent.com/en/scan)

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