> Textline is a business SMS platform for support and sales teams: what its website widget collects and what to check for GDPR and cookie consent.
>
> Canonical: https://www.flowconsent.com/en/services/customer-support/textline

Customer support

# Textline

Marketing · [Official website](https://www.textline.com)

Textline is a business texting platform that lets support and sales teams exchange SMS messages with customers from a shared inbox. Companies can add a website widget that invites visitors to start a text conversation. The widget loads from Textline's servers and collects phone numbers and messages, which must be covered by the privacy notice.

[Block Textline until consent](https://app.flowconsent.com/auth/sign-up?utm_source=flowconsent.com\&utm_medium=referral\&utm_campaign=customer_support) · [Scan my site](https://www.flowconsent.com/en/scan)

At a glance

- Category

  [Customer support](https://www.flowconsent.com/en/services/customer-support)

- Consent

  Marketing

- Prior consent

  Required

- Documented cookies

  0

Compliance

## Textline and the GDPR

Textline is classified as “Marketing”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy.

Cookies and trackers

## What Textline sets and contacts

The cookies of Textline are not documented in the catalog yet. To see what is actually set on your site, run a free scan.

[Scan my site](https://www.flowconsent.com/en/scan)

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