> Swell CX is a customer experience platform for reviews, text messaging and surveys: what its widgets do on your site and what GDPR consent requires.
>
> Canonical: https://www.flowconsent.com/en/services/customer-support/swell-cx

Customer support

# Swell CX

Preferences · [Official website](https://www.swellcx.com)

Swell CX is a customer experience platform for local businesses that helps them collect online reviews, send text messages to customers and run surveys. Businesses can add its review or messaging widgets to their website, which load from Swell's servers and collect the information visitors submit.

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At a glance

- Category

  [Customer support](https://www.flowconsent.com/en/services/customer-support)

- Consent

  Preferences

- Prior consent

  Required

- Documented cookies

  0

Compliance

## Swell CX and the GDPR

Swell CX is classified as “Preferences”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy.

Cookies and trackers

## What Swell CX sets and contacts

The cookies of Swell CX are not documented in the catalog yet. To see what is actually set on your site, run a free scan.

[Scan my site](https://www.flowconsent.com/en/scan)

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