> Sorry is a hosted status page service for incidents and maintenance updates: what its embedded widgets load on a website, possible cookies and GDPR consent. > > Canonical: https://www.flowconsent.com/en/services/customer-support/sorry Customer support # Sorry Preferences · [Official website](https://www.sorryapp.com) Sorry is a hosted status page service from SorryApp Ltd that helps teams keep customers informed about incidents, scheduled maintenance and product updates, with subscriber notifications. Status pages are hosted by Sorry, and any status widget or notice embedded on a website loads scripts from the service, which may set cookies. [Block Sorry until consent](https://app.flowconsent.com/auth/sign-up?utm_source=flowconsent.com\&utm_medium=referral\&utm_campaign=customer_support) · [Scan my site](https://www.flowconsent.com/en/scan) At a glance - Category [Customer support](https://www.flowconsent.com/en/services/customer-support) - Consent Preferences - Prior consent Required - Documented cookies 0 Compliance ## Sorry and the GDPR Sorry is classified as “Preferences”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy. Cookies and trackers ## What Sorry sets and contacts The cookies of Sorry are not documented in the catalog yet. To see what is actually set on your site, run a free scan. [Scan my site](https://www.flowconsent.com/en/scan) Same category ## More services: Customer support [See the whole category](https://www.flowconsent.com/en/services/customer-support) ### [AskHandle](https://www.flowconsent.com/en/services/customer-support/askhandle) [AskHandle is an analytics and measurement platform providing deep insights into digital ecosystem performance. It tracks user interactions, measures campaign effectiveness, and identifies optimization opportunities across web and mobile. AskHandle offers customizable dashboards, automated alerts, and data export capabilities. By transforming raw data into actionable intelligence, AskHandle empowers organizations to optimize strategy and maximize return on investment.](https://www.flowconsent.com/en/services/customer-support/askhandle) [Analytics](https://www.flowconsent.com/en/services/customer-support/askhandle) · ### [ChatLab](https://www.flowconsent.com/en/services/customer-support/chatlab) [ChatLab is a foundational web service that powers critical website functions and digital experiences. It provides reliable infrastructure, seamless integration capabilities, and consistent performance across all devices and browsers. ChatLab supports modern development practices and scales with growing business needs. With a focus on stability and compatibility, ChatLab ensures your website delivers a smooth, uninterrupted experience to every visitor and search engine crawler.](https://www.flowconsent.com/en/services/customer-support/chatlab) [Preferences](https://www.flowconsent.com/en/services/customer-support/chatlab) · ### [Callbell](https://www.flowconsent.com/en/services/customer-support/callbell) [Callbell is a web technology service that provides essential functionality for websites and digital platforms. It delivers core capabilities that support site operations, content delivery, and user experience optimization. Callbell integrates seamlessly with modern web architectures, ensuring reliable performance and compatibility across browsers and devices. Trusted by businesses worldwide, Callbell helps organizations maintain robust websites that meet user expectations and technical requirements.](https://www.flowconsent.com/en/services/customer-support/callbell) [Preferences](https://www.flowconsent.com/en/services/customer-support/callbell) · ### [Onlim](https://www.flowconsent.com/en/services/customer-support/onlim) [Onlim is a web technology service that provides essential functionality for websites and digital platforms. It delivers core capabilities that support site operations, content delivery, and user experience optimization. Onlim integrates seamlessly with modern web architectures, ensuring reliable performance and compatibility across browsers and devices. Trusted by businesses worldwide, Onlim helps organizations maintain robust websites that meet user expectations and technical requirements.](https://www.flowconsent.com/en/services/customer-support/onlim) [Preferences](https://www.flowconsent.com/en/services/customer-support/onlim) · ### [DeskPro Chat](https://www.flowconsent.com/en/services/customer-support/deskpro-chat) [DeskPro Chat is a live chat and customer messaging platform that enables businesses to engage with website visitors in real time. It provides instant messaging, chatbot automation, and team collaboration tools to deliver fast, personalized customer support. DeskPro Chat supports multi-channel communication, conversation routing, and canned responses to improve response times. With built-in analytics and CRM integration, DeskPro Chat helps convert visitors into customers.](https://www.flowconsent.com/en/services/customer-support/deskpro-chat) [Preferences](https://www.flowconsent.com/en/services/customer-support/deskpro-chat) · ### [Sonetel Chat](https://www.flowconsent.com/en/services/customer-support/sonetel-chat) [Sonetel Chat is a live chat and customer messaging platform that enables businesses to engage with website visitors in real time. It provides instant messaging, chatbot automation, and team collaboration tools to deliver fast, personalized customer support. Sonetel Chat supports multi-channel communication, conversation routing, and canned responses to improve response times. With built-in analytics and CRM integration, Sonetel Chat helps convert visitors into customers.](https://www.flowconsent.com/en/services/customer-support/sonetel-chat) [Preferences](https://www.flowconsent.com/en/services/customer-support/sonetel-chat) ## Make your site compliant today. Free up to 25,000 sessions a month. No credit card, no commitment. [Create my banner](https://app.flowconsent.com/auth/sign-up?utm_source=flowconsent.com\&utm_medium=referral\&utm_campaign=general) · [Scan my site](https://www.flowconsent.com/en/scan)