> Sonetel Chat is the website chat from Sonetel, a Swedish business telephony provider: what its widget loads on a site and how to handle GDPR consent.
>
> Canonical: https://www.flowconsent.com/en/services/customer-support/sonetel-chat

Customer support

# Sonetel Chat

Preferences · [Official website](https://sonetel.com)

Sonetel Chat is the website chat feature of Sonetel, a Swedish provider of business phone numbers and communication services. It adds a chat window to a website so visitors can message the company, with conversations handled in Sonetel's apps. The chat widget loads Sonetel scripts and transmits messages and visitor data to Sonetel.

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At a glance

- Category

  [Customer support](https://www.flowconsent.com/en/services/customer-support)

- Consent

  Preferences

- Prior consent

  Required

- Documented cookies

  0

Compliance

## Sonetel Chat and the GDPR

Sonetel Chat is classified as “Preferences”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy.

Cookies and trackers

## What Sonetel Chat sets and contacts

The cookies of Sonetel Chat are not documented in the catalog yet. To see what is actually set on your site, run a free scan.

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