> Solvemate is a customer service chatbot from Berlin: what its chat widget does on your website and what to check for cookies and GDPR consent. > > Canonical: https://www.flowconsent.com/en/services/customer-support/solvemate Customer support # Solvemate Preferences · [Official website](https://www.solvemate.com) Solvemate is a customer service chatbot platform from Berlin that answers frequent customer questions automatically. Companies place its chat widget on their website or help centre, where it guides visitors to an answer and can hand over to a human agent. The widget is loaded from Solvemate and processes the questions and data visitors enter. [Block Solvemate until consent](https://app.flowconsent.com/auth/sign-up?utm_source=flowconsent.com\&utm_medium=referral\&utm_campaign=customer_support) · [Scan my site](https://www.flowconsent.com/en/scan) At a glance - Category [Customer support](https://www.flowconsent.com/en/services/customer-support) - Consent Preferences - Prior consent Required - Documented cookies 0 Compliance ## Solvemate and the GDPR Solvemate is classified as “Preferences”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy. Cookies and trackers ## What Solvemate sets and contacts The cookies of Solvemate are not documented in the catalog yet. To see what is actually set on your site, run a free scan. [Scan my site](https://www.flowconsent.com/en/scan) Same category ## More services: Customer support [See the whole category](https://www.flowconsent.com/en/services/customer-support) ### [yellow.ai](https://www.flowconsent.com/en/services/customer-support/yellow-ai) [yellow.ai is an AI-powered platform that leverages artificial intelligence and machine learning to help businesses automate processes, generate insights, and enhance digital experiences. It provides intelligent automation, natural language processing, and predictive analytics. yellow.ai integrates with existing workflows and tools to deliver AI-driven optimization across marketing, customer service, and operations. With scalable infrastructure, yellow.ai makes advanced AI accessible to all teams.](https://www.flowconsent.com/en/services/customer-support/yellow-ai) [Preferences](https://www.flowconsent.com/en/services/customer-support/yellow-ai) · ### [WebQnA](https://www.flowconsent.com/en/services/customer-support/webqna) [WebQnA is an AI-powered platform that leverages artificial intelligence and machine learning to help businesses automate processes, generate insights, and enhance digital experiences. It provides intelligent automation, natural language processing, and predictive analytics. WebQnA integrates with existing workflows and tools to deliver AI-driven optimization across marketing, customer service, and operations. With scalable infrastructure, WebQnA makes advanced AI accessible to all teams.](https://www.flowconsent.com/en/services/customer-support/webqna) [Preferences](https://www.flowconsent.com/en/services/customer-support/webqna) · ### [Glia](https://www.flowconsent.com/en/services/customer-support/glia) [Glia is a foundational web service that powers critical website functions and digital experiences. It provides reliable infrastructure, seamless integration capabilities, and consistent performance across all devices and browsers. Glia supports modern development practices and scales with growing business needs. With a focus on stability and compatibility, Glia ensures your website delivers a smooth, uninterrupted experience to every visitor and search engine crawler.](https://www.flowconsent.com/en/services/customer-support/glia) [Preferences](https://www.flowconsent.com/en/services/customer-support/glia) · ### [Gleap](https://www.flowconsent.com/en/services/customer-support/gleap) [Gleap is a web technology service that provides essential functionality for websites and digital platforms. It delivers core capabilities that support site operations, content delivery, and user experience optimization. Gleap integrates seamlessly with modern web architectures, ensuring reliable performance and compatibility across browsers and devices. Trusted by businesses worldwide, Gleap helps organizations maintain robust websites that meet user expectations and technical requirements.](https://www.flowconsent.com/en/services/customer-support/gleap) [Preferences](https://www.flowconsent.com/en/services/customer-support/gleap) · ### [Screets](https://www.flowconsent.com/en/services/customer-support/screets) [Screets is a web technology service that provides essential functionality for websites and digital platforms. It delivers core capabilities that support site operations, content delivery, and user experience optimization. Screets integrates seamlessly with modern web architectures, ensuring reliable performance and compatibility across browsers and devices. Trusted by businesses worldwide, Screets helps organizations maintain robust websites that meet user expectations and technical requirements.](https://www.flowconsent.com/en/services/customer-support/screets) [Preferences](https://www.flowconsent.com/en/services/customer-support/screets) · ### [Wikit Live Chat](https://www.flowconsent.com/en/services/customer-support/wikit-live-chat) [Wikit Live Chat is a live chat and customer messaging platform that enables businesses to engage with website visitors in real time. It provides instant messaging, chatbot automation, and team collaboration tools to deliver fast, personalized customer support. Wikit Live Chat supports multi-channel communication, conversation routing, and canned responses to improve response times. With built-in analytics and CRM integration, Wikit Live Chat helps convert visitors into customers.](https://www.flowconsent.com/en/services/customer-support/wikit-live-chat) [Preferences](https://www.flowconsent.com/en/services/customer-support/wikit-live-chat) ## Make your site compliant today. Free up to 25,000 sessions a month. No credit card, no commitment. [Create my banner](https://app.flowconsent.com/auth/sign-up?utm_source=flowconsent.com\&utm_medium=referral\&utm_campaign=general) · [Scan my site](https://www.flowconsent.com/en/scan)