> Sobot Live Chat adds live agents and chatbots to your website: what its widget sends to Sobot and what to check for cookies and GDPR consent. > > Canonical: https://www.flowconsent.com/en/services/customer-support/sobot-live-chat Customer support # Sobot Live Chat Preferences · [Official website](https://www.sobot.io) Sobot Live Chat is the website chat module of Sobot, a Chinese customer service software provider. It lets businesses answer visitors through live agents and chatbots, alongside other channels managed in the same platform. The chat widget loads Sobot code and sends conversations and visitor details to its servers. [Block Sobot Live Chat until consent](https://app.flowconsent.com/auth/sign-up?utm_source=flowconsent.com\&utm_medium=referral\&utm_campaign=customer_support) · [Scan my site](https://www.flowconsent.com/en/scan) At a glance - Category [Customer support](https://www.flowconsent.com/en/services/customer-support) - Consent Preferences - Prior consent Required - Documented cookies 0 Compliance ## Sobot Live Chat and the GDPR Sobot Live Chat is classified as “Preferences”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy. Cookies and trackers ## What Sobot Live Chat sets and contacts The cookies of Sobot Live Chat are not documented in the catalog yet. To see what is actually set on your site, run a free scan. [Scan my site](https://www.flowconsent.com/en/scan) Same category ## More services: Customer support [See the whole category](https://www.flowconsent.com/en/services/customer-support) ### [Userflow](https://www.flowconsent.com/en/services/customer-support/userflow) [Userflow is a foundational web service that powers critical website functions and digital experiences. It provides reliable infrastructure, seamless integration capabilities, and consistent performance across all devices and browsers. Userflow supports modern development practices and scales with growing business needs. 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Trusted by businesses worldwide, Marker helps organizations maintain robust websites that meet user expectations and technical requirements.](https://www.flowconsent.com/en/services/customer-support/marker) [Preferences](https://www.flowconsent.com/en/services/customer-support/marker) · ### [Ybug](https://www.flowconsent.com/en/services/customer-support/ybug) [Ybug is a foundational web service that powers critical website functions and digital experiences. It provides reliable infrastructure, seamless integration capabilities, and consistent performance across all devices and browsers. Ybug supports modern development practices and scales with growing business needs. With a focus on stability and compatibility, Ybug ensures your website delivers a smooth, uninterrupted experience to every visitor and search engine crawler.](https://www.flowconsent.com/en/services/customer-support/ybug) [Preferences](https://www.flowconsent.com/en/services/customer-support/ybug) · ### [LiveZilla](https://www.flowconsent.com/en/services/customer-support/livezilla) [LiveZilla is a foundational web service that powers critical website functions and digital experiences. It provides reliable infrastructure, seamless integration capabilities, and consistent performance across all devices and browsers. LiveZilla supports modern development practices and scales with growing business needs. With a focus on stability and compatibility, LiveZilla ensures your website delivers a smooth, uninterrupted experience to every visitor and search engine crawler.](https://www.flowconsent.com/en/services/customer-support/livezilla) [Preferences](https://www.flowconsent.com/en/services/customer-support/livezilla) ## Make your site compliant today. Free up to 25,000 sessions a month. No credit card, no commitment. [Create my banner](https://app.flowconsent.com/auth/sign-up?utm_source=flowconsent.com\&utm_medium=referral\&utm_campaign=general) · [Scan my site](https://www.flowconsent.com/en/scan)