> SnatchBot is a conversational AI platform for website chatbots. See what its chat widget means for cookies, visitor data and GDPR consent.
>
> Canonical: https://www.flowconsent.com/en/services/customer-support/snatchbot

Customer support

# SnatchBot

Preferences · [Official website](https://snatchbot.me)

SnatchBot is a conversational AI platform for building chatbots that can be deployed on websites, messaging apps and other channels. Embedding a SnatchBot chat widget loads a third-party script that exchanges visitor messages with SnatchBot's servers, which may involve cookies and personal data under the GDPR.

[Block SnatchBot until consent](https://app.flowconsent.com/auth/sign-up?utm_source=flowconsent.com\&utm_medium=referral\&utm_campaign=customer_support) · [Scan my site](https://www.flowconsent.com/en/scan)

At a glance

- Category

  [Customer support](https://www.flowconsent.com/en/services/customer-support)

- Consent

  Preferences

- Prior consent

  Required

- Documented cookies

  0

Compliance

## SnatchBot and the GDPR

SnatchBot is classified as “Preferences”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy.

Cookies and trackers

## What SnatchBot sets and contacts

The cookies of SnatchBot are not documented in the catalog yet. To see what is actually set on your site, run a free scan.

[Scan my site](https://www.flowconsent.com/en/scan)

Same category

## More services: Customer support

[See the whole category](https://www.flowconsent.com/en/services/customer-support)

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·

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[Preferences](https://www.flowconsent.com/en/services/customer-support/chatthing)

·

### [Giosg](https://www.flowconsent.com/en/services/customer-support/giosg)

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[Preferences](https://www.flowconsent.com/en/services/customer-support/giosg)

·

### [DoubleTick](https://www.flowconsent.com/en/services/customer-support/doubletick)

[DoubleTick is a foundational web service that powers critical website functions and digital experiences. It provides reliable infrastructure, seamless integration capabilities, and consistent performance across all devices and browsers. DoubleTick supports modern development practices and scales with growing business needs. With a focus on stability and compatibility, DoubleTick ensures your website delivers a smooth, uninterrupted experience to every visitor and search engine crawler.](https://www.flowconsent.com/en/services/customer-support/doubletick)

[Preferences](https://www.flowconsent.com/en/services/customer-support/doubletick)

·

### [Onsite Support](https://www.flowconsent.com/en/services/customer-support/onsite-support)

[Onsite Support is a customer support and helpdesk platform that helps businesses manage, track, and resolve customer inquiries efficiently. It provides a unified ticketing system, knowledge base, and multi-channel support across email, chat, phone, and social media. Onsite Support features automated ticket routing, SLA management, and self-service portals, enabling faster resolutions, higher satisfaction, and reduced operational costs for support teams.](https://www.flowconsent.com/en/services/customer-support/onsite-support)

[Preferences](https://www.flowconsent.com/en/services/customer-support/onsite-support)

·

### [Webim](https://www.flowconsent.com/en/services/customer-support/webim)

[Webim is a foundational web service that powers critical website functions and digital experiences. It provides reliable infrastructure, seamless integration capabilities, and consistent performance across all devices and browsers. Webim supports modern development practices and scales with growing business needs. With a focus on stability and compatibility, Webim ensures your website delivers a smooth, uninterrupted experience to every visitor and search engine crawler.](https://www.flowconsent.com/en/services/customer-support/webim)

[Preferences](https://www.flowconsent.com/en/services/customer-support/webim)

## Make your site compliant today.

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