> SnapCall lets support teams call customers by voice or video from a website, without an app. Learn what its widget means for cookies and GDPR. > > Canonical: https://www.flowconsent.com/en/services/customer-support/snapcall Customer support # SnapCall Preferences · [Official website](https://www.snapcall.io) SnapCall is a customer support tool that lets agents hold voice or video calls with customers directly in the browser, without installing an app. Calls can start from a button on a website or from a link, with camera and screen sharing for visual assistance. Its widget may store preferences, so check what it loads before enabling it. [Block SnapCall until consent](https://app.flowconsent.com/auth/sign-up?utm_source=flowconsent.com\&utm_medium=referral\&utm_campaign=customer_support) · [Scan my site](https://www.flowconsent.com/en/scan) At a glance - Category [Customer support](https://www.flowconsent.com/en/services/customer-support) - Consent Preferences - Prior consent Required - Documented cookies 0 Compliance ## SnapCall and the GDPR SnapCall is classified as “Preferences”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy. Cookies and trackers ## What SnapCall sets and contacts The cookies of SnapCall are not documented in the catalog yet. To see what is actually set on your site, run a free scan. [Scan my site](https://www.flowconsent.com/en/scan) Same category ## More services: Customer support [See the whole category](https://www.flowconsent.com/en/services/customer-support) ### [Czater](https://www.flowconsent.com/en/services/customer-support/czater) [Czater is a web technology service that provides essential functionality for websites and digital platforms. It delivers core capabilities that support site operations, content delivery, and user experience optimization. Czater integrates seamlessly with modern web architectures, ensuring reliable performance and compatibility across browsers and devices. Trusted by businesses worldwide, Czater helps organizations maintain robust websites that meet user expectations and technical requirements.](https://www.flowconsent.com/en/services/customer-support/czater) [Preferences](https://www.flowconsent.com/en/services/customer-support/czater) · ### [ServiceNow](https://www.flowconsent.com/en/services/customer-support/servicenow) [ServiceNow is a versatile web technology that supports digital platforms with specialized functionality and enhanced capabilities. It provides robust tools and services that integrate with modern websites and applications seamlessly. ServiceNow is designed to improve operational efficiency, user experience, and digital performance. Trusted by developers and businesses alike, ServiceNow offers reliable solutions that scale with organizational needs and evolving web standards.](https://www.flowconsent.com/en/services/customer-support/servicenow) [Preferences](https://www.flowconsent.com/en/services/customer-support/servicenow) · ### [Gravity](https://www.flowconsent.com/en/services/customer-support/gravity) [Gravity is a web technology service that provides essential functionality for websites and digital platforms. It delivers core capabilities that support site operations, content delivery, and user experience optimization. Gravity integrates seamlessly with modern web architectures, ensuring reliable performance and compatibility across browsers and devices. Trusted by businesses worldwide, Gravity helps organizations maintain robust websites that meet user expectations and technical requirements.](https://www.flowconsent.com/en/services/customer-support/gravity) [Marketing](https://www.flowconsent.com/en/services/customer-support/gravity) · ### [Aimy](https://www.flowconsent.com/en/services/customer-support/aimy) [Aimy is a web technology service that provides essential functionality for websites and digital platforms. It delivers core capabilities that support site operations, content delivery, and user experience optimization. Aimy integrates seamlessly with modern web architectures, ensuring reliable performance and compatibility across browsers and devices. Trusted by businesses worldwide, Aimy helps organizations maintain robust websites that meet user expectations and technical requirements.](https://www.flowconsent.com/en/services/customer-support/aimy) [Preferences](https://www.flowconsent.com/en/services/customer-support/aimy) · ### [Gorgias](https://www.flowconsent.com/en/services/customer-support/gorgias) [Gorgias is a web technology service that provides essential functionality for websites and digital platforms. It delivers core capabilities that support site operations, content delivery, and user experience optimization. Gorgias integrates seamlessly with modern web architectures, ensuring reliable performance and compatibility across browsers and devices. Trusted by businesses worldwide, Gorgias helps organizations maintain robust websites that meet user expectations and technical requirements.](https://www.flowconsent.com/en/services/customer-support/gorgias) [Preferences](https://www.flowconsent.com/en/services/customer-support/gorgias) · ### [Visitor Chat](https://www.flowconsent.com/en/services/customer-support/visitor-chat) [Visitor Chat is a live chat and customer messaging platform that enables businesses to engage with website visitors in real time. It provides instant messaging, chatbot automation, and team collaboration tools to deliver fast, personalized customer support. Visitor Chat supports multi-channel communication, conversation routing, and canned responses to improve response times. With built-in analytics and CRM integration, Visitor Chat helps convert visitors into customers.](https://www.flowconsent.com/en/services/customer-support/visitor-chat) [Preferences](https://www.flowconsent.com/en/services/customer-support/visitor-chat) ## Make your site compliant today. Free up to 25,000 sessions a month. No credit card, no commitment. [Create my banner](https://app.flowconsent.com/auth/sign-up?utm_source=flowconsent.com\&utm_medium=referral\&utm_campaign=general) · [Scan my site](https://www.flowconsent.com/en/scan)