> Smilee adds live chat, chatbots and video chat to websites: what its widget does, what it stores in the browser and how it relates to GDPR consent.
>
> Canonical: https://www.flowconsent.com/en/services/customer-support/smilee

Customer support

# Smilee

Preferences · [Official website](https://smilee.io)

Smilee is a Finnish customer service platform that adds live chat, chatbots and video chat to websites, so visitors can contact a business and get answers in real time. Its chat widget loads from Smilee's servers and keeps identifiers to maintain conversations, so it is usually covered by the site's consent setup.

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At a glance

- Category

  [Customer support](https://www.flowconsent.com/en/services/customer-support)

- Consent

  Preferences

- Prior consent

  Required

- Documented cookies

  0

Compliance

## Smilee and the GDPR

Smilee is classified as “Preferences”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy.

Cookies and trackers

## What Smilee sets and contacts

The cookies of Smilee are not documented in the catalog yet. To see what is actually set on your site, run a free scan.

[Scan my site](https://www.flowconsent.com/en/scan)

Same category

## More services: Customer support

[See the whole category](https://www.flowconsent.com/en/services/customer-support)

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·

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[Analytics](https://www.flowconsent.com/en/services/customer-support/help-com)

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[Preferences](https://www.flowconsent.com/en/services/customer-support/collect-chat)

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[Tolk is an AI-powered platform that leverages artificial intelligence and machine learning to help businesses automate processes, generate insights, and enhance digital experiences. It provides intelligent automation, natural language processing, and predictive analytics. Tolk integrates with existing workflows and tools to deliver AI-driven optimization across marketing, customer service, and operations. With scalable infrastructure, Tolk makes advanced AI accessible to all teams.](https://www.flowconsent.com/en/services/customer-support/tolk)

[Preferences](https://www.flowconsent.com/en/services/customer-support/tolk)

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### [AutoOps](https://www.flowconsent.com/en/services/customer-support/autoops)

[AutoOps is a web technology service that provides essential functionality for websites and digital platforms. It delivers core capabilities that support site operations, content delivery, and user experience optimization. AutoOps integrates seamlessly with modern web architectures, ensuring reliable performance and compatibility across browsers and devices. Trusted by businesses worldwide, AutoOps helps organizations maintain robust websites that meet user expectations and technical requirements.](https://www.flowconsent.com/en/services/customer-support/autoops)

[Preferences](https://www.flowconsent.com/en/services/customer-support/autoops)

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### [Czater](https://www.flowconsent.com/en/services/customer-support/czater)

[Czater is a web technology service that provides essential functionality for websites and digital platforms. It delivers core capabilities that support site operations, content delivery, and user experience optimization. Czater integrates seamlessly with modern web architectures, ensuring reliable performance and compatibility across browsers and devices. Trusted by businesses worldwide, Czater helps organizations maintain robust websites that meet user expectations and technical requirements.](https://www.flowconsent.com/en/services/customer-support/czater)

[Preferences](https://www.flowconsent.com/en/services/customer-support/czater)

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