> Simla is an omnichannel CRM with website chat: what its widget and tracking do on your pages and what to check for GDPR and cookie consent.
>
> Canonical: https://www.flowconsent.com/en/services/customer-support/simla

Customer support

# Simla

Preferences · [Official website](https://www.simla.com)

Simla.com is an omnichannel CRM platform that helps businesses turn conversations in messaging apps such as WhatsApp into sales. It brings together chats, email, orders, chatbots and marketing automation in one dashboard. Its website chat widget and tracking features may load scripts, set cookies and send visitor data to Simla, which can require consent.

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At a glance

- Category

  [Customer support](https://www.flowconsent.com/en/services/customer-support)

- Consent

  Preferences

- Prior consent

  Required

- Documented cookies

  0

Compliance

## Simla and the GDPR

Simla is classified as “Preferences”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy.

Cookies and trackers

## What Simla sets and contacts

The cookies of Simla are not documented in the catalog yet. To see what is actually set on your site, run a free scan.

[Scan my site](https://www.flowconsent.com/en/scan)

Same category

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