> SignalZen combines live chat, AI answers and human agents for customer support: what its website widget does and what to check for GDPR consent.
>
> Canonical: https://www.flowconsent.com/en/services/customer-support/signalzen

Customer support

# SignalZen

Preferences · [Official website](https://www.signalzen.com)

SignalZen is a customer support platform for small businesses that combines live chat, an AI assistant trained on the company's own knowledge and handover to human agents. A chat widget added to the website lets visitors ask questions and receive answers. Conversations are processed by SignalZen, and the widget may store identifiers in the browser to keep chat history.

[Block SignalZen until consent](https://app.flowconsent.com/auth/sign-up?utm_source=flowconsent.com\&utm_medium=referral\&utm_campaign=customer_support) · [Scan my site](https://www.flowconsent.com/en/scan)

At a glance

- Category

  [Customer support](https://www.flowconsent.com/en/services/customer-support)

- Consent

  Preferences

- Prior consent

  Required

- Documented cookies

  0

Compliance

## SignalZen and the GDPR

SignalZen is classified as “Preferences”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy.

Cookies and trackers

## What SignalZen sets and contacts

The cookies of SignalZen are not documented in the catalog yet. To see what is actually set on your site, run a free scan.

[Scan my site](https://www.flowconsent.com/en/scan)

Same category

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