> SightCall is a video platform for remote visual assistance in customer and field service. Learn what its web sessions mean for cookies and GDPR.
>
> Canonical: https://www.flowconsent.com/en/services/customer-support/sightcall

Customer support

# SightCall

Marketing · [Official website](https://sightcall.com)

SightCall is a video platform for visual assistance, used by customer service and field service teams to see what a customer or technician sees through their phone camera. Sessions start from a link or from a button on a website, with no app to install. The video components loaded on a site may store data in the browser during a session.

[Block SightCall until consent](https://app.flowconsent.com/auth/sign-up?utm_source=flowconsent.com\&utm_medium=referral\&utm_campaign=customer_support) · [Scan my site](https://www.flowconsent.com/en/scan)

At a glance

- Category

  [Customer support](https://www.flowconsent.com/en/services/customer-support)

- Consent

  Marketing

- Prior consent

  Required

- Documented cookies

  0

Compliance

## SightCall and the GDPR

SightCall is classified as “Marketing”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy.

Cookies and trackers

## What SightCall sets and contacts

The cookies of SightCall are not documented in the catalog yet. To see what is actually set on your site, run a free scan.

[Scan my site](https://www.flowconsent.com/en/scan)

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