> SegMate is a no-code Facebook Messenger chatbot builder for marketers. Learn what its chat widgets load on a website and how GDPR consent applies. > > Canonical: https://www.flowconsent.com/en/services/customer-support/segmate Customer support # SegMate Preferences · [Official website](https://segmateapp.com) SegMate is a drag-and-drop builder for Facebook Messenger chatbots, published by SegMate LLC for entrepreneurs, marketers and small businesses. Sites can add Messenger chat plugins or opt-in widgets created with it. These elements load scripts from Facebook and SegMate and can link visitors to their Messenger profile. [Block SegMate until consent](https://app.flowconsent.com/auth/sign-up?utm_source=flowconsent.com\&utm_medium=referral\&utm_campaign=customer_support) · [Scan my site](https://www.flowconsent.com/en/scan) At a glance - Category [Customer support](https://www.flowconsent.com/en/services/customer-support) - Consent Preferences - Prior consent Required - Documented cookies 0 Compliance ## SegMate and the GDPR SegMate is classified as “Preferences”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy. Cookies and trackers ## What SegMate sets and contacts The cookies of SegMate are not documented in the catalog yet. To see what is actually set on your site, run a free scan. [Scan my site](https://www.flowconsent.com/en/scan) Same category ## More services: Customer support [See the whole category](https://www.flowconsent.com/en/services/customer-support) ### [Provide Support](https://www.flowconsent.com/en/services/customer-support/provide-support) [Provide Support is a customer support and helpdesk platform that helps businesses manage, track, and resolve customer inquiries efficiently. It provides a unified ticketing system, knowledge base, and multi-channel support across email, chat, phone, and social media. 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Trusted by businesses worldwide, Qpien helps organizations maintain robust websites that meet user expectations and technical requirements.](https://www.flowconsent.com/en/services/customer-support/qpien) [Preferences](https://www.flowconsent.com/en/services/customer-support/qpien) · ### [Chatlio](https://www.flowconsent.com/en/services/customer-support/chatlio) [Chatlio is a foundational web service that powers critical website functions and digital experiences. It provides reliable infrastructure, seamless integration capabilities, and consistent performance across all devices and browsers. Chatlio supports modern development practices and scales with growing business needs. 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