> Responsa is an Italian AI chatbot platform for customer support: what its chat widget does on your site, the data it handles and GDPR consent points.
>
> Canonical: https://www.flowconsent.com/en/services/customer-support/responsa

Customer support

# Responsa

Preferences · [Official website](https://responsa.ai)

Responsa is an Italian conversational AI platform that provides chatbots and AI agents for customer support, employee assistance and sales. On a website it typically appears as a chat widget that answers visitors' questions automatically. Messages typed into the chat are processed by the provider, which should be explained in the site's privacy notice.

[Block Responsa until consent](https://app.flowconsent.com/auth/sign-up?utm_source=flowconsent.com\&utm_medium=referral\&utm_campaign=customer_support) · [Scan my site](https://www.flowconsent.com/en/scan)

At a glance

- Category

  [Customer support](https://www.flowconsent.com/en/services/customer-support)

- Consent

  Preferences

- Prior consent

  Required

- Documented cookies

  0

Compliance

## Responsa and the GDPR

Responsa is classified as “Preferences”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy.

Cookies and trackers

## What Responsa sets and contacts

The cookies of Responsa are not documented in the catalog yet. To see what is actually set on your site, run a free scan.

[Scan my site](https://www.flowconsent.com/en/scan)

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