> Querlo builds chatbots for websites: what its chat widget does, which conversation data it processes and what to check for GDPR and cookie consent. > > Canonical: https://www.flowconsent.com/en/services/customer-support/querlo Customer support # Querlo Preferences · [Official website](https://www.querlo.com) Querlo is a platform for building chatbots and conversational experiences, used for customer support, lead collection and surveys. Its chat widget is embedded in a website and loads from Querlo's servers. The widget processes the messages and details visitors enter, so it should be described in the privacy notice and reviewed for consent. [Block Querlo until consent](https://app.flowconsent.com/auth/sign-up?utm_source=flowconsent.com\&utm_medium=referral\&utm_campaign=customer_support) · [Scan my site](https://www.flowconsent.com/en/scan) At a glance - Category [Customer support](https://www.flowconsent.com/en/services/customer-support) - Consent Preferences - Prior consent Required - Documented cookies 0 Compliance ## Querlo and the GDPR Querlo is classified as “Preferences”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy. Cookies and trackers ## What Querlo sets and contacts The cookies of Querlo are not documented in the catalog yet. To see what is actually set on your site, run a free scan. 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