> Quality Unit's help desk (LiveAgent) adds live chat and support to websites: what its widget does, the cookies it may set and GDPR consent. > > Canonical: https://www.flowconsent.com/en/services/customer-support/quality-unit-help-desk Customer support # Quality Unit Help Desk Preferences · [Official website](https://www.qualityunit.com) Quality Unit is a Slovak software company whose help desk product, LiveAgent, combines ticketing, live chat, email, phone and social media support in one interface. On websites it typically appears as a live chat button or contact form. The chat widget loads from Quality Unit's servers and may set cookies to identify returning visitors and keep the conversation. [Block Quality Unit Help Desk until consent](https://app.flowconsent.com/auth/sign-up?utm_source=flowconsent.com\&utm_medium=referral\&utm_campaign=customer_support) · [Scan my site](https://www.flowconsent.com/en/scan) At a glance - Category [Customer support](https://www.flowconsent.com/en/services/customer-support) - Consent Preferences - Prior consent Required - Documented cookies 0 Compliance ## Quality Unit Help Desk and the GDPR Quality Unit Help Desk is classified as “Preferences”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy. Cookies and trackers ## What Quality Unit Help Desk sets and contacts The cookies of Quality Unit Help Desk are not documented in the catalog yet. To see what is actually set on your site, run a free scan. 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