> Qpien brings live chat and messaging channels into one support inbox: what its widget does on your site, the cookies it may set and when GDPR consent applies. > > Canonical: https://www.flowconsent.com/en/services/customer-support/qpien Customer support # Qpien Preferences · [Official website](https://qpien.com) Qpien is an omnichannel customer service platform that gathers messages from website live chat, social networks and messaging apps into one inbox, with AI-assisted replies. Its chat widget is loaded from Qpien's servers and may store identifiers in the browser to keep the conversation going between pages. [Block Qpien until consent](https://app.flowconsent.com/auth/sign-up?utm_source=flowconsent.com\&utm_medium=referral\&utm_campaign=customer_support) · [Scan my site](https://www.flowconsent.com/en/scan) At a glance - Category [Customer support](https://www.flowconsent.com/en/services/customer-support) - Consent Preferences - Prior consent Required - Documented cookies 0 Compliance ## Qpien and the GDPR Qpien is classified as “Preferences”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy. Cookies and trackers ## What Qpien sets and contacts The cookies of Qpien are not documented in the catalog yet. To see what is actually set on your site, run a free scan. [Scan my site](https://www.flowconsent.com/en/scan) Same category ## More services: Customer support [See the whole category](https://www.flowconsent.com/en/services/customer-support) ### [Appointy](https://www.flowconsent.com/en/services/customer-support/appointy) [Appointy is a web technology service that provides essential functionality for websites and digital platforms. It delivers core capabilities that support site operations, content delivery, and user experience optimization. Appointy integrates seamlessly with modern web architectures, ensuring reliable performance and compatibility across browsers and devices. 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With a focus on stability and compatibility, Beyond ensures your website delivers a smooth, uninterrupted experience to every visitor and search engine crawler.](https://www.flowconsent.com/en/services/customer-support/beyond) [Preferences](https://www.flowconsent.com/en/services/customer-support/beyond) · ### [Velaro](https://www.flowconsent.com/en/services/customer-support/velaro) [Velaro is a live chat and customer messaging platform that enables businesses to engage with website visitors in real time. It provides instant messaging, chatbot automation, and team collaboration tools to deliver fast, personalized customer support. Velaro supports multi-channel communication, conversation routing, and canned responses to improve response times. 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