> Proto AICX is an AI customer experience platform with chatbots and a contact centre inbox that answers customers on websites and messaging apps. > > Canonical: https://www.flowconsent.com/en/services/customer-support/proto-aicx Customer support # Proto AICX Marketing · [Official website](https://www.proto.cx) Proto AICX is an AI customer experience platform that provides chatbots and a contact centre inbox for answering customers across websites and messaging channels. A chat widget placed on a site sends visitors' messages to Proto's platform, where they are handled by automated assistants or human agents. [Block Proto AICX until consent](https://app.flowconsent.com/auth/sign-up?utm_source=flowconsent.com\&utm_medium=referral\&utm_campaign=customer_support) · [Scan my site](https://www.flowconsent.com/en/scan) At a glance - Category [Customer support](https://www.flowconsent.com/en/services/customer-support) - Consent Marketing - Prior consent Required - Documented cookies 0 Compliance ## Proto AICX and the GDPR Proto AICX is classified as “Marketing”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy. Cookies and trackers ## What Proto AICX sets and contacts The cookies of Proto AICX are not documented in the catalog yet. To see what is actually set on your site, run a free scan. 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