> Planio is a Redmine-based project management and help desk service: what its forms do on your website, the visitor data it receives and GDPR. > > Canonical: https://www.flowconsent.com/en/services/customer-support/planio Customer support # Planio Preferences · [Official website](https://plan.io) Planio is a project management and help desk service based on Redmine, provided by Planio GmbH in Berlin. Teams use it for issue tracking, wikis, time tracking, Git and Subversion repositories and customer support by email. Its help desk and contact forms can be embedded on a website, sending visitor requests and contact details to Planio. [Block Planio until consent](https://app.flowconsent.com/auth/sign-up?utm_source=flowconsent.com\&utm_medium=referral\&utm_campaign=customer_support) · [Scan my site](https://www.flowconsent.com/en/scan) At a glance - Category [Customer support](https://www.flowconsent.com/en/services/customer-support) - Consent Preferences - Prior consent Required - Documented cookies 0 Compliance ## Planio and the GDPR Planio is classified as “Preferences”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy. Cookies and trackers ## What Planio sets and contacts The cookies of Planio are not documented in the catalog yet. To see what is actually set on your site, run a free scan. [Scan my site](https://www.flowconsent.com/en/scan) Same category ## More services: Customer support [See the whole category](https://www.flowconsent.com/en/services/customer-support) ### [Bookly](https://www.flowconsent.com/en/services/customer-support/bookly) [Bookly is an online scheduling and booking platform that enables businesses to automate appointment management and reduce no-shows. It provides a customizable booking interface, calendar synchronization, and automated reminders via email and SMS. Bookly supports multiple service types, staff scheduling, and payment collection. With timezone detection and availability management, Bookly simplifies scheduling across any industry and business size.](https://www.flowconsent.com/en/services/customer-support/bookly) [Preferences](https://www.flowconsent.com/en/services/customer-support/bookly) · ### [HelpOnClick](https://www.flowconsent.com/en/services/customer-support/helponclick) [HelpOnClick is a web technology service that provides essential functionality for websites and digital platforms. It delivers core capabilities that support site operations, content delivery, and user experience optimization. HelpOnClick integrates seamlessly with modern web architectures, ensuring reliable performance and compatibility across browsers and devices. Trusted by businesses worldwide, HelpOnClick helps organizations maintain robust websites that meet user expectations and technical requirements.](https://www.flowconsent.com/en/services/customer-support/helponclick) [Preferences](https://www.flowconsent.com/en/services/customer-support/helponclick) · ### [Pickaxe](https://www.flowconsent.com/en/services/customer-support/pickaxe) [Pickaxe is a digital analytics solution that helps businesses measure and understand their online performance through comprehensive data collection and analysis. It provides visitor tracking, behavioral insights, and conversion metrics across websites and applications. Pickaxe supports custom event tracking, audience segmentation, and automated reporting. With intuitive dashboards and visualization tools, Pickaxe enables informed decisions that improve experience and drive results.](https://www.flowconsent.com/en/services/customer-support/pickaxe) [Analytics](https://www.flowconsent.com/en/services/customer-support/pickaxe) · ### [Hoory](https://www.flowconsent.com/en/services/customer-support/hoory) [Hoory is a web technology service that provides essential functionality for websites and digital platforms. It delivers core capabilities that support site operations, content delivery, and user experience optimization. Hoory integrates seamlessly with modern web architectures, ensuring reliable performance and compatibility across browsers and devices. Trusted by businesses worldwide, Hoory helps organizations maintain robust websites that meet user expectations and technical requirements.](https://www.flowconsent.com/en/services/customer-support/hoory) [Preferences](https://www.flowconsent.com/en/services/customer-support/hoory) · ### [Chat Chasers](https://www.flowconsent.com/en/services/customer-support/chat-chasers) [Chat Chasers is a live chat and customer messaging platform that enables businesses to engage with website visitors in real time. It provides instant messaging, chatbot automation, and team collaboration tools to deliver fast, personalized customer support. Chat Chasers supports multi-channel communication, conversation routing, and canned responses to improve response times. With built-in analytics and CRM integration, Chat Chasers helps convert visitors into customers.](https://www.flowconsent.com/en/services/customer-support/chat-chasers) [Preferences](https://www.flowconsent.com/en/services/customer-support/chat-chasers) · ### [Kauz](https://www.flowconsent.com/en/services/customer-support/kauz) [Kauz is an AI-powered platform that leverages artificial intelligence and machine learning to help businesses automate processes, generate insights, and enhance digital experiences. It provides intelligent automation, natural language processing, and predictive analytics. Kauz integrates with existing workflows and tools to deliver AI-driven optimization across marketing, customer service, and operations. With scalable infrastructure, Kauz makes advanced AI accessible to all teams.](https://www.flowconsent.com/en/services/customer-support/kauz) [Preferences](https://www.flowconsent.com/en/services/customer-support/kauz) ## Make your site compliant today. 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