> Package.ai combines AI customer messaging and delivery management for furniture retailers: what it does on a website and what to check for GDPR consent.
>
> Canonical: https://www.flowconsent.com/en/services/customer-support/package-ai

Customer support

# Package.ai

Marketing · [Official website](https://package.ai)

Package.ai is a platform for home furnishing retailers that combines customer engagement with last-mile delivery operations. It uses conversational AI and workflow automation to handle customer messages across channels and coordinate deliveries. Chat or tracking features on a retailer's website would send customer data to Package.ai.

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At a glance

- Category

  [Customer support](https://www.flowconsent.com/en/services/customer-support)

- Consent

  Marketing

- Prior consent

  Required

- Documented cookies

  0

Compliance

## Package.ai and the GDPR

Package.ai is classified as “Marketing”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy.

Cookies and trackers

## What Package.ai sets and contacts

The cookies of Package.ai are not documented in the catalog yet. To see what is actually set on your site, run a free scan.

[Scan my site](https://www.flowconsent.com/en/scan)

Same category

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[Preferences](https://www.flowconsent.com/en/services/customer-support/acquire-live-chat)

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[Preferences](https://www.flowconsent.com/en/services/customer-support/shopify-chat)

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