> Otto Flow is an online booking tool for veterinary clinics: learn what it does on your site, the client and pet data it processes and what GDPR requires.
>
> Canonical: https://www.flowconsent.com/en/services/customer-support/otto

Customer support

# Otto

Preferences · [Official website](https://otto.vet/otto-flow)

Otto is a client communication platform for veterinary clinics, and Otto Flow is its tool for online appointment booking and intake. Clinics add it to their website so pet owners can request or book visits, which means owner contact details and pet information are processed by Otto for the clinic.

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At a glance

- Category

  [Customer support](https://www.flowconsent.com/en/services/customer-support)

- Consent

  Preferences

- Prior consent

  Required

- Documented cookies

  0

Compliance

## Otto and the GDPR

Otto is classified as “Preferences”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy.

Cookies and trackers

## What Otto sets and contacts

The cookies of Otto are not documented in the catalog yet. To see what is actually set on your site, run a free scan.

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