> Onlim provides AI chatbots and voice assistants for customer service: learn what its website widget does and what to check for GDPR and cookie consent. > > Canonical: https://www.flowconsent.com/en/services/customer-support/onlim Customer support # Onlim Preferences · [Official website](https://onlim.com) Onlim is an Austrian company that builds conversational AI, mainly chatbots and voice assistants for customer service. Added to a website, its chat widget answers visitor questions automatically. Because the conversations are processed by a third-party service, the widget may require consent depending on how it is set up. [Block Onlim until consent](https://app.flowconsent.com/auth/sign-up?utm_source=flowconsent.com\&utm_medium=referral\&utm_campaign=customer_support) · [Scan my site](https://www.flowconsent.com/en/scan) At a glance - Category [Customer support](https://www.flowconsent.com/en/services/customer-support) - Consent Preferences - Prior consent Required - Documented cookies 0 Compliance ## Onlim and the GDPR Onlim is classified as “Preferences”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy. Cookies and trackers ## What Onlim sets and contacts The cookies of Onlim are not documented in the catalog yet. To see what is actually set on your site, run a free scan. 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