> Ondestek is a Turkish live chat service now pointing to Lunachat: what its widget does on your site, the cookies it may set and when GDPR consent applies. > > Canonical: https://www.flowconsent.com/en/services/customer-support/ondestek Customer support # Ondestek Preferences · [Official website](https://ondestek.com) Ondestek is a Turkish live support service for websites; its domain now redirects to Lunachat, a live chat and WhatsApp inbox for customer support. The chat widget is loaded from the provider's servers and may store identifiers in the browser to follow the conversation. [Block Ondestek until consent](https://app.flowconsent.com/auth/sign-up?utm_source=flowconsent.com\&utm_medium=referral\&utm_campaign=customer_support) · [Scan my site](https://www.flowconsent.com/en/scan) At a glance - Category [Customer support](https://www.flowconsent.com/en/services/customer-support) - Consent Preferences - Prior consent Required - Documented cookies 0 Compliance ## Ondestek and the GDPR Ondestek is classified as “Preferences”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy. Cookies and trackers ## What Ondestek sets and contacts The cookies of Ondestek are not documented in the catalog yet. To see what is actually set on your site, run a free scan. 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