> Ometrics offers Ochatbot, an AI chatbot for websites and stores: what it does with visitors, the conversation data it processes and what GDPR requires. > > Canonical: https://www.flowconsent.com/en/services/customer-support/ometrics Customer support # Ometrics Preferences · [Official website](https://www.ometrics.com) Ometrics is the company behind Ochatbot, an AI chatbot platform for websites and online stores. The chatbot answers visitor questions, recommends products, qualifies leads and can collect contact details. Conversations and the data visitors share in them are processed by Ometrics, which the privacy notice should cover. [Block Ometrics until consent](https://app.flowconsent.com/auth/sign-up?utm_source=flowconsent.com\&utm_medium=referral\&utm_campaign=customer_support) · [Scan my site](https://www.flowconsent.com/en/scan) At a glance - Category [Customer support](https://www.flowconsent.com/en/services/customer-support) - Consent Preferences - Prior consent Required - Documented cookies 0 Compliance ## Ometrics and the GDPR Ometrics is classified as “Preferences”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy. Cookies and trackers ## What Ometrics sets and contacts The cookies of Ometrics are not documented in the catalog yet. To see what is actually set on your site, run a free scan. 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