> Oct8ne provides visual live chat and chatbots for online stores: what its widget does, the data it processes and how GDPR consent applies to it. > > Canonical: https://www.flowconsent.com/en/services/customer-support/oct8ne Customer support # Oct8ne Preferences · [Official website](https://oct8ne.com) Oct8ne is a Spanish customer service platform for online stores that combines live chat, AI chatbots and co-browsing, letting agents show products to shoppers visually during a conversation. It integrates with e-commerce platforms and messaging channels. Its chat widget is loaded from Oct8ne and may use cookies and process conversation data for this provider. [Block Oct8ne until consent](https://app.flowconsent.com/auth/sign-up?utm_source=flowconsent.com\&utm_medium=referral\&utm_campaign=customer_support) · [Scan my site](https://www.flowconsent.com/en/scan) At a glance - Category [Customer support](https://www.flowconsent.com/en/services/customer-support) - Consent Preferences - Prior consent Required - Documented cookies 0 Compliance ## Oct8ne and the GDPR Oct8ne is classified as “Preferences”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy. Cookies and trackers ## What Oct8ne sets and contacts The cookies of Oct8ne are not documented in the catalog yet. To see what is actually set on your site, run a free scan. 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