> Navu adds an AI assistant to B2B websites that guides visitors to relevant pages: learn what data it processes and what to check for GDPR consent.
>
> Canonical: https://www.flowconsent.com/en/services/customer-support/navu

Customer support

# Navu

Preferences · [Official website](https://navu.co)

Navu is an AI assistant for B2B websites, based in Palo Alto, that answers visitors' questions and points them to relevant pages using only the content already on the site. It is installed with an embed code and appears as a chat sidebar. Visitor questions and browsing context are processed by the provider, so consent and the privacy notice should be considered.

[Block Navu until consent](https://app.flowconsent.com/auth/sign-up?utm_source=flowconsent.com\&utm_medium=referral\&utm_campaign=customer_support) · [Scan my site](https://www.flowconsent.com/en/scan)

At a glance

- Category

  [Customer support](https://www.flowconsent.com/en/services/customer-support)

- Consent

  Preferences

- Prior consent

  Required

- Documented cookies

  0

Compliance

## Navu and the GDPR

Navu is classified as “Preferences”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy.

Cookies and trackers

## What Navu sets and contacts

The cookies of Navu are not documented in the catalog yet. To see what is actually set on your site, run a free scan.

[Scan my site](https://www.flowconsent.com/en/scan)

Same category

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[Preferences](https://www.flowconsent.com/en/services/customer-support/splutter-ai)

## Make your site compliant today.

Free up to 25,000 sessions a month. No credit card, no commitment.

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