> MyAlice adds a live chat widget linked to a social inbox for online shops: what it loads on your site, the data it sends and how GDPR consent applies.
>
> Canonical: https://www.flowconsent.com/en/services/customer-support/myalice

Customer support

# MyAlice

Preferences · [Official website](https://www.myalice.ai)

MyAlice is a customer support and sales platform for online businesses that brings Messenger, Instagram, WhatsApp and website live chat into one inbox, with chatbots and automation. On a website it adds a chat widget loaded from the MyAlice servers, and the conversations and visitor data are sent to the provider.

[Block MyAlice until consent](https://app.flowconsent.com/auth/sign-up?utm_source=flowconsent.com\&utm_medium=referral\&utm_campaign=customer_support) · [Scan my site](https://www.flowconsent.com/en/scan)

At a glance

- Category

  [Customer support](https://www.flowconsent.com/en/services/customer-support)

- Consent

  Preferences

- Prior consent

  Required

- Documented cookies

  0

Compliance

## MyAlice and the GDPR

MyAlice is classified as “Preferences”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy.

Cookies and trackers

## What MyAlice sets and contacts

The cookies of MyAlice are not documented in the catalog yet. To see what is actually set on your site, run a free scan.

[Scan my site](https://www.flowconsent.com/en/scan)

Same category

## More services: Customer support

[See the whole category](https://www.flowconsent.com/en/services/customer-support)

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[Wikit Live Chat is a live chat and customer messaging platform that enables businesses to engage with website visitors in real time. It provides instant messaging, chatbot automation, and team collaboration tools to deliver fast, personalized customer support. Wikit Live Chat supports multi-channel communication, conversation routing, and canned responses to improve response times. With built-in analytics and CRM integration, Wikit Live Chat helps convert visitors into customers.](https://www.flowconsent.com/en/services/customer-support/wikit-live-chat)

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·

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[Preferences](https://www.flowconsent.com/en/services/customer-support/smartsupp)

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[Preferences](https://www.flowconsent.com/en/services/customer-support/streamwood)

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### [Milvus](https://www.flowconsent.com/en/services/customer-support/milvus)

[Milvus is a foundational web service that powers critical website functions and digital experiences. It provides reliable infrastructure, seamless integration capabilities, and consistent performance across all devices and browsers. Milvus supports modern development practices and scales with growing business needs. With a focus on stability and compatibility, Milvus ensures your website delivers a smooth, uninterrupted experience to every visitor and search engine crawler.](https://www.flowconsent.com/en/services/customer-support/milvus)

[Customer support](https://www.flowconsent.com/en/services/customer-support/milvus)

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### [Genesys Chat](https://www.flowconsent.com/en/services/customer-support/genesys-chat)

[Genesys Chat is a live chat and customer messaging platform that enables businesses to engage with website visitors in real time. It provides instant messaging, chatbot automation, and team collaboration tools to deliver fast, personalized customer support. Genesys Chat supports multi-channel communication, conversation routing, and canned responses to improve response times. With built-in analytics and CRM integration, Genesys Chat helps convert visitors into customers.](https://www.flowconsent.com/en/services/customer-support/genesys-chat)

[Preferences](https://www.flowconsent.com/en/services/customer-support/genesys-chat)

## Make your site compliant today.

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