> Mottle adds a custom AI chatbot to websites without code: what its widget loads, what visitor messages are sent to Mottle and how GDPR consent applies.
>
> Canonical: https://www.flowconsent.com/en/services/customer-support/mottle

Customer support

# Mottle

Preferences · [Official website](https://mottle.com)

Mottle is a no-code platform from MottleBot Pty Ltd for adding a custom AI chatbot to a website. Businesses train the assistant on their own information so it can answer visitors' questions around the clock. The chat widget loads from Mottle's servers and the questions typed by visitors are sent to this third party for processing.

[Block Mottle until consent](https://app.flowconsent.com/auth/sign-up?utm_source=flowconsent.com\&utm_medium=referral\&utm_campaign=customer_support) · [Scan my site](https://www.flowconsent.com/en/scan)

At a glance

- Category

  [Customer support](https://www.flowconsent.com/en/services/customer-support)

- Consent

  Preferences

- Prior consent

  Required

- Documented cookies

  0

Compliance

## Mottle and the GDPR

Mottle is classified as “Preferences”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy.

Cookies and trackers

## What Mottle sets and contacts

The cookies of Mottle are not documented in the catalog yet. To see what is actually set on your site, run a free scan.

[Scan my site](https://www.flowconsent.com/en/scan)

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## Make your site compliant today.

Free up to 25,000 sessions a month. No credit card, no commitment.

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