> Milvus, the Brazilian help desk and service management software for IT and HR teams: what it does, cookies and GDPR consent. > > Canonical: https://www.flowconsent.com/en/services/customer-support/milvus Customer support # Milvus Unclassified · [Official website](https://milvus.com.br) Milvus is a Brazilian service desk and help desk software that centralizes internal support requests, from IT to HR, in one omnichannel platform. Teams use it to manage tickets, processes and service levels, with AI features to organize requests. If its contact or support widgets are embedded on a website, they may process visitor data. [Block Milvus until consent](https://app.flowconsent.com/auth/sign-up?utm_source=flowconsent.com\&utm_medium=referral\&utm_campaign=customer_support) · [Scan my site](https://www.flowconsent.com/en/scan) At a glance - Category [Customer support](https://www.flowconsent.com/en/services/customer-support) - Consent Unclassified - Prior consent Required - Documented cookies 0 Compliance ## Milvus and the GDPR Milvus is classified as “Unclassified”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy. Cookies and trackers ## What Milvus sets and contacts The cookies of Milvus are not documented in the catalog yet. To see what is actually set on your site, run a free scan. 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