> Mava handles customer support for communities on Discord, Telegram and the web: what its chat widget does, the data it collects and GDPR consent.
>
> Canonical: https://www.flowconsent.com/en/services/customer-support/mava

Customer support

# Mava

Preferences · [Official website](https://www.mava.app)

Mava is a customer support platform built for communities, bringing together support requests from Discord, Telegram, a website chat widget and other channels in one inbox, with AI-assisted answers. Its web widget loads from Mava's servers and passes visitor messages and contact details to the provider.

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At a glance

- Category

  [Customer support](https://www.flowconsent.com/en/services/customer-support)

- Consent

  Preferences

- Prior consent

  Required

- Documented cookies

  0

Compliance

## Mava and the GDPR

Mava is classified as “Preferences”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy.

Cookies and trackers

## What Mava sets and contacts

The cookies of Mava are not documented in the catalog yet. To see what is actually set on your site, run a free scan.

[Scan my site](https://www.flowconsent.com/en/scan)

Same category

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