> LiveHelp is an Italian live chat and AI customer care solution. See what its chat widget collects on a website, the cookies it may set and how consent applies.
>
> Canonical: https://www.flowconsent.com/en/services/customer-support/livehelp

Customer support

# LiveHelp

Preferences · [Official website](https://www.livehelp.it)

LiveHelp is an Italian provider of digital customer care solutions, including live chat, chatbots and AI tools that let companies assist visitors on their website and other channels. Its chat widget sends visitors' messages to LiveHelp's platform and may set cookies to keep the conversation going.

[Block LiveHelp until consent](https://app.flowconsent.com/auth/sign-up?utm_source=flowconsent.com\&utm_medium=referral\&utm_campaign=customer_support) · [Scan my site](https://www.flowconsent.com/en/scan)

At a glance

- Category

  [Customer support](https://www.flowconsent.com/en/services/customer-support)

- Consent

  Preferences

- Prior consent

  Required

- Documented cookies

  0

Compliance

## LiveHelp and the GDPR

LiveHelp is classified as “Preferences”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy.

Cookies and trackers

## What LiveHelp sets and contacts

The cookies of LiveHelp are not documented in the catalog yet. To see what is actually set on your site, run a free scan.

[Scan my site](https://www.flowconsent.com/en/scan)

Same category

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### [SnatchBot](https://www.flowconsent.com/en/services/customer-support/snatchbot)

[SnatchBot is a web technology service that provides essential functionality for websites and digital platforms. It delivers core capabilities that support site operations, content delivery, and user experience optimization. SnatchBot integrates seamlessly with modern web architectures, ensuring reliable performance and compatibility across browsers and devices. Trusted by businesses worldwide, SnatchBot helps organizations maintain robust websites that meet user expectations and technical requirements.](https://www.flowconsent.com/en/services/customer-support/snatchbot)

[Preferences](https://www.flowconsent.com/en/services/customer-support/snatchbot)

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