> LeadChat is a staffed live chat service for capturing website leads. Learn what its chat widget does and what it means for cookies, GDPR and consent.
>
> Canonical: https://www.flowconsent.com/en/services/customer-support/leadchat

Customer support

# LeadChat

Marketing · [Official website](https://www.leadchat.com)

LeadChat is a live chat service for businesses in which chat operators answer website visitors on the company's behalf and turn conversations into leads. Its chat widget loads from LeadChat's servers and sends visitor messages and contact details to the service, so its use should be disclosed and may require consent.

[Block LeadChat until consent](https://app.flowconsent.com/auth/sign-up?utm_source=flowconsent.com\&utm_medium=referral\&utm_campaign=customer_support) · [Scan my site](https://www.flowconsent.com/en/scan)

At a glance

- Category

  [Customer support](https://www.flowconsent.com/en/services/customer-support)

- Consent

  Marketing

- Prior consent

  Required

- Documented cookies

  0

Compliance

## LeadChat and the GDPR

LeadChat is classified as “Marketing”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy.

Cookies and trackers

## What LeadChat sets and contacts

The cookies of LeadChat are not documented in the catalog yet. To see what is actually set on your site, run a free scan.

[Scan my site](https://www.flowconsent.com/en/scan)

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### [Venyoo](https://www.flowconsent.com/en/services/customer-support/venyoo)

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[Preferences](https://www.flowconsent.com/en/services/customer-support/venyoo)

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