> Lead-Finity Webchat adds a chat widget that turns website visitors into leads. Learn what data the widget sends and how it relates to GDPR cookie consent.
>
> Canonical: https://www.flowconsent.com/en/services/customer-support/lead-finity-webchat

Customer support

# Lead-Finity Webchat

Preferences · [Official website](https://lead-finity.com)

Lead-Finity Webchat is the website chat feature of Lead-Finity, a business automation platform that brings customer communication and operations together. The chat widget lets visitors start a conversation from the site so the business can turn them into leads. Messages and contact details entered in the widget are sent to Lead-Finity.

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At a glance

- Category

  [Customer support](https://www.flowconsent.com/en/services/customer-support)

- Consent

  Preferences

- Prior consent

  Required

- Documented cookies

  0

Compliance

## Lead-Finity Webchat and the GDPR

Lead-Finity Webchat is classified as “Preferences”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy.

Cookies and trackers

## What Lead-Finity Webchat sets and contacts

The cookies of Lead-Finity Webchat are not documented in the catalog yet. To see what is actually set on your site, run a free scan.

[Scan my site](https://www.flowconsent.com/en/scan)

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