> Karoo Chat centralises WhatsApp, social and website conversations for customer service: what its widget does on a site and what to check for consent.
>
> Canonical: https://www.flowconsent.com/en/services/customer-support/karoo-chat

Customer support

# Karoo Chat

Preferences · [Official website](https://karoo.com.br)

Karoo Chat is part of Karoo, a Brazilian customer service platform that brings conversations from WhatsApp, Instagram, Facebook, Telegram and website chat into a single inbox, with chatbots and AI assistance. A chat widget embedded on a site loads third-party scripts and may store data in the browser, which should be covered by your consent setup.

[Block Karoo Chat until consent](https://app.flowconsent.com/auth/sign-up?utm_source=flowconsent.com\&utm_medium=referral\&utm_campaign=customer_support) · [Scan my site](https://www.flowconsent.com/en/scan)

At a glance

- Category

  [Customer support](https://www.flowconsent.com/en/services/customer-support)

- Consent

  Preferences

- Prior consent

  Required

- Documented cookies

  0

Compliance

## Karoo Chat and the GDPR

Karoo Chat is classified as “Preferences”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy.

Cookies and trackers

## What Karoo Chat sets and contacts

The cookies of Karoo Chat are not documented in the catalog yet. To see what is actually set on your site, run a free scan.

[Scan my site](https://www.flowconsent.com/en/scan)

Same category

## More services: Customer support

[See the whole category](https://www.flowconsent.com/en/services/customer-support)

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### [Virtual Chat](https://www.flowconsent.com/en/services/customer-support/virtual-chat)

[Virtual Chat is a live chat and customer messaging platform that enables businesses to engage with website visitors in real time. It provides instant messaging, chatbot automation, and team collaboration tools to deliver fast, personalized customer support. Virtual Chat supports multi-channel communication, conversation routing, and canned responses to improve response times. With built-in analytics and CRM integration, Virtual Chat helps convert visitors into customers.](https://www.flowconsent.com/en/services/customer-support/virtual-chat)

[Preferences](https://www.flowconsent.com/en/services/customer-support/virtual-chat)

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### [CarChat24](https://www.flowconsent.com/en/services/customer-support/carchat24)

[CarChat24 is a foundational web service that powers critical website functions and digital experiences. It provides reliable infrastructure, seamless integration capabilities, and consistent performance across all devices and browsers. CarChat24 supports modern development practices and scales with growing business needs. With a focus on stability and compatibility, CarChat24 ensures your website delivers a smooth, uninterrupted experience to every visitor and search engine crawler.](https://www.flowconsent.com/en/services/customer-support/carchat24)

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### [Onicon](https://www.flowconsent.com/en/services/customer-support/onicon)

[Onicon is a web technology service that provides essential functionality for websites and digital platforms. It delivers core capabilities that support site operations, content delivery, and user experience optimization. Onicon integrates seamlessly with modern web architectures, ensuring reliable performance and compatibility across browsers and devices. Trusted by businesses worldwide, Onicon helps organizations maintain robust websites that meet user expectations and technical requirements.](https://www.flowconsent.com/en/services/customer-support/onicon)

[Customer support](https://www.flowconsent.com/en/services/customer-support/onicon)

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