> Joinchat adds a WhatsApp chat button to WordPress sites: how the plugin works, what happens when visitors click, cookies and GDPR consent. > > Canonical: https://www.flowconsent.com/en/services/customer-support/joinchat Customer support # Joinchat Preferences · [Official website](https://join.chat) Joinchat is a WordPress plugin that adds a floating WhatsApp button to a website so visitors can start a conversation with the business in one click. It can show a welcome message and predefined text, and works with WooCommerce product pages. Clicking the button opens WhatsApp, where the conversation is handled by Meta's messaging service. [Block Joinchat until consent](https://app.flowconsent.com/auth/sign-up?utm_source=flowconsent.com\&utm_medium=referral\&utm_campaign=customer_support) · [Scan my site](https://www.flowconsent.com/en/scan) At a glance - Category [Customer support](https://www.flowconsent.com/en/services/customer-support) - Consent Preferences - Prior consent Required - Documented cookies 0 Compliance ## Joinchat and the GDPR Joinchat is classified as “Preferences”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy. Cookies and trackers ## What Joinchat sets and contacts The cookies of Joinchat are not documented in the catalog yet. To see what is actually set on your site, run a free scan. 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