> InSync AI builds and runs AI chat agents for universities and online stores: what its website assistant does and what to check for GDPR consent.
>
> Canonical: https://www.flowconsent.com/en/services/customer-support/insyncai

Customer support

# InSync AI

Preferences · [Official website](https://www.insyncai.com)

InSync AI is a platform that builds, deploys and manages AI agents, mainly for higher education institutions and e-commerce businesses. These agents typically appear on a website as a chat assistant that answers questions from students or shoppers. Conversations are processed by InSync AI as a third party, so the chat widget should be reviewed for consent and transparency.

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At a glance

- Category

  [Customer support](https://www.flowconsent.com/en/services/customer-support)

- Consent

  Preferences

- Prior consent

  Required

- Documented cookies

  0

Compliance

## InSync AI and the GDPR

InSync AI is classified as “Preferences”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy.

Cookies and trackers

## What InSync AI sets and contacts

The cookies of InSync AI are not documented in the catalog yet. To see what is actually set on your site, run a free scan.

[Scan my site](https://www.flowconsent.com/en/scan)

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