> ICE by Etech Global Services combines CRM, live chat, email management and an AI chatbot. Learn what its chat widget does and what it means for GDPR. > > Canonical: https://www.flowconsent.com/en/services/customer-support/ice Customer support # ICE Marketing · [Official website](https://www.enterice.com/web/) ICE, also called EnterICE, is customer engagement software from Etech Global Services. It combines a CRM with live chat, email management and an AI chatbot, so a chat widget placed on a website sends visitor conversations to the platform. [Block ICE until consent](https://app.flowconsent.com/auth/sign-up?utm_source=flowconsent.com\&utm_medium=referral\&utm_campaign=customer_support) · [Scan my site](https://www.flowconsent.com/en/scan) At a glance - Category [Customer support](https://www.flowconsent.com/en/services/customer-support) - Consent Marketing - Prior consent Required - Documented cookies 0 Compliance ## ICE and the GDPR ICE is classified as “Marketing”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy. Cookies and trackers ## What ICE sets and contacts The cookies of ICE are not documented in the catalog yet. To see what is actually set on your site, run a free scan. [Scan my site](https://www.flowconsent.com/en/scan) Same category ## More services: Customer support [See the whole category](https://www.flowconsent.com/en/services/customer-support) ### [Meebo](https://www.flowconsent.com/en/services/customer-support/meebo) [Meebo is a web technology service that provides essential functionality for websites and digital platforms. It delivers core capabilities that support site operations, content delivery, and user experience optimization. Meebo integrates seamlessly with modern web architectures, ensuring reliable performance and compatibility across browsers and devices. 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With a focus on stability and compatibility, Respond.io ensures your website delivers a smooth, uninterrupted experience to every visitor and search engine crawler.](https://www.flowconsent.com/en/services/customer-support/respond-io) [Preferences](https://www.flowconsent.com/en/services/customer-support/respond-io) · ### [Go Instore](https://www.flowconsent.com/en/services/customer-support/go-instore) [Go Instore is a marketing platform that equips businesses with tools to amplify their digital presence and drive customer acquisition. It supports audience segmentation, campaign automation, and cross-channel engagement. Go Instore provides real-time analytics and reporting dashboards for performance measurement and strategy optimization. By combining data intelligence with marketing execution, Go Instore helps deliver the right message to the right audience at the right time.](https://www.flowconsent.com/en/services/customer-support/go-instore) [Marketing](https://www.flowconsent.com/en/services/customer-support/go-instore) · ### [Provide Support](https://www.flowconsent.com/en/services/customer-support/provide-support) [Provide Support is a customer support and helpdesk platform that helps businesses manage, track, and resolve customer inquiries efficiently. It provides a unified ticketing system, knowledge base, and multi-channel support across email, chat, phone, and social media. Provide Support features automated ticket routing, SLA management, and self-service portals, enabling faster resolutions, higher satisfaction, and reduced operational costs for support teams.](https://www.flowconsent.com/en/services/customer-support/provide-support) [Preferences](https://www.flowconsent.com/en/services/customer-support/provide-support) ## Make your site compliant today. Free up to 25,000 sessions a month. No credit card, no commitment. [Create my banner](https://app.flowconsent.com/auth/sign-up?utm_source=flowconsent.com\&utm_medium=referral\&utm_campaign=general) · [Scan my site](https://www.flowconsent.com/en/scan)