> Learn what Huggy is, a Brazilian customer service platform, whether it uses cookies and how to handle visitor consent under the GDPR. > > Canonical: https://www.flowconsent.com/en/services/customer-support/huggy Customer support # Huggy Preferences · [Official website](https://www.huggy.io) Huggy is a Brazilian customer service platform that brings website chat, WhatsApp, social media and other channels into a single inbox, with chatbots and automation. Its chat widget is loaded on the website from Huggy's servers and exchanges visitor messages with the platform. [Block Huggy until consent](https://app.flowconsent.com/auth/sign-up?utm_source=flowconsent.com\&utm_medium=referral\&utm_campaign=customer_support) · [Scan my site](https://www.flowconsent.com/en/scan) At a glance - Category [Customer support](https://www.flowconsent.com/en/services/customer-support) - Consent Preferences - Prior consent Required - Documented cookies 0 Compliance ## Huggy and the GDPR Huggy is classified as “Preferences”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy. Cookies and trackers ## What Huggy sets and contacts The cookies of Huggy are not documented in the catalog yet. To see what is actually set on your site, run a free scan. [Scan my site](https://www.flowconsent.com/en/scan) Same category ## More services: Customer support [See the whole category](https://www.flowconsent.com/en/services/customer-support) ### [Blip](https://www.flowconsent.com/en/services/customer-support/blip) [Blip is an AI-powered platform that leverages artificial intelligence and machine learning to help businesses automate processes, generate insights, and enhance digital experiences. It provides intelligent automation, natural language processing, and predictive analytics. Blip integrates with existing workflows and tools to deliver AI-driven optimization across marketing, customer service, and operations. With scalable infrastructure, Blip makes advanced AI accessible to all teams.](https://www.flowconsent.com/en/services/customer-support/blip) [Preferences](https://www.flowconsent.com/en/services/customer-support/blip) · ### [TerMed](https://www.flowconsent.com/en/services/customer-support/termed) [TerMed is a web technology service that provides essential functionality for websites and digital platforms. It delivers core capabilities that support site operations, content delivery, and user experience optimization. TerMed integrates seamlessly with modern web architectures, ensuring reliable performance and compatibility across browsers and devices. Trusted by businesses worldwide, TerMed helps organizations maintain robust websites that meet user expectations and technical requirements.](https://www.flowconsent.com/en/services/customer-support/termed) [Marketing](https://www.flowconsent.com/en/services/customer-support/termed) · ### [Infoset](https://www.flowconsent.com/en/services/customer-support/infoset) [Infoset is a web technology service that provides essential functionality for websites and digital platforms. It delivers core capabilities that support site operations, content delivery, and user experience optimization. Infoset integrates seamlessly with modern web architectures, ensuring reliable performance and compatibility across browsers and devices. Trusted by businesses worldwide, Infoset helps organizations maintain robust websites that meet user expectations and technical requirements.](https://www.flowconsent.com/en/services/customer-support/infoset) [Preferences](https://www.flowconsent.com/en/services/customer-support/infoset) · ### [Virtual Chat](https://www.flowconsent.com/en/services/customer-support/virtual-chat) [Virtual Chat is a live chat and customer messaging platform that enables businesses to engage with website visitors in real time. It provides instant messaging, chatbot automation, and team collaboration tools to deliver fast, personalized customer support. Virtual Chat supports multi-channel communication, conversation routing, and canned responses to improve response times. With built-in analytics and CRM integration, Virtual Chat helps convert visitors into customers.](https://www.flowconsent.com/en/services/customer-support/virtual-chat) [Preferences](https://www.flowconsent.com/en/services/customer-support/virtual-chat) · ### [Ruby Chat](https://www.flowconsent.com/en/services/customer-support/ruby-chat) [Ruby Chat is a live chat and customer messaging platform that enables businesses to engage with website visitors in real time. It provides instant messaging, chatbot automation, and team collaboration tools to deliver fast, personalized customer support. Ruby Chat supports multi-channel communication, conversation routing, and canned responses to improve response times. With built-in analytics and CRM integration, Ruby Chat helps convert visitors into customers.](https://www.flowconsent.com/en/services/customer-support/ruby-chat) [Preferences](https://www.flowconsent.com/en/services/customer-support/ruby-chat) · ### [Kapture CRM](https://www.flowconsent.com/en/services/customer-support/kapture-crm) [Kapture CRM is a customer relationship management (CRM) platform that helps businesses organize, track, and nurture customer interactions across the entire lifecycle. It provides contact management, sales pipeline tracking, and automated workflows. Kapture CRM centralizes customer data from multiple touchpoints, enabling personalized experiences, faster deal closing, and improved retention. With reporting dashboards and integrations, Kapture CRM empowers data-driven relationship management.](https://www.flowconsent.com/en/services/customer-support/kapture-crm) [Preferences](https://www.flowconsent.com/en/services/customer-support/kapture-crm) ## Make your site compliant today. Free up to 25,000 sessions a month. No credit card, no commitment. [Create my banner](https://app.flowconsent.com/auth/sign-up?utm_source=flowconsent.com\&utm_medium=referral\&utm_campaign=general) · [Scan my site](https://www.flowconsent.com/en/scan)