> Help.com is customer service software with a live chat widget for websites, letting support teams talk to visitors in real time and manage conversations.
>
> Canonical: https://www.flowconsent.com/en/services/customer-support/help-com

Customer support

# Help.com

Analytics · [Official website](https://www.help.com)

Help.com is customer service software that offers live chat for websites, letting support teams answer visitors in real time from a shared inbox. Its chat widget is loaded from the provider's servers, so conversation data and technical data about the visitor are processed by a third party.

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At a glance

- Category

  [Customer support](https://www.flowconsent.com/en/services/customer-support)

- Consent

  Analytics

- Prior consent

  Required

- Documented cookies

  0

Compliance

## Help.com and the GDPR

Help.com is classified as “Analytics”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy.

Cookies and trackers

## What Help.com sets and contacts

The cookies of Help.com are not documented in the catalog yet. To see what is actually set on your site, run a free scan.

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Same category

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### [Yomdel](https://www.flowconsent.com/en/services/customer-support/yomdel)

[Yomdel is a web technology service that provides essential functionality for websites and digital platforms. It delivers core capabilities that support site operations, content delivery, and user experience optimization. Yomdel integrates seamlessly with modern web architectures, ensuring reliable performance and compatibility across browsers and devices. Trusted by businesses worldwide, Yomdel helps organizations maintain robust websites that meet user expectations and technical requirements.](https://www.flowconsent.com/en/services/customer-support/yomdel)

[Preferences](https://www.flowconsent.com/en/services/customer-support/yomdel)

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