> Haptik builds conversational AI agents for customer support on websites and WhatsApp. Learn what its chat widget collects, its cookies and how consent applies. > > Canonical: https://www.flowconsent.com/en/services/customer-support/haptik Customer support # Haptik Preferences · [Official website](https://www.haptik.ai) Haptik, also known as Jio Haptik, is an Indian company offering conversational AI agents for customer service, sales and support on websites, apps and messaging channels such as WhatsApp. Its chat widget on a website sends visitors' messages to Haptik's platform, which may also set cookies. [Block Haptik until consent](https://app.flowconsent.com/auth/sign-up?utm_source=flowconsent.com\&utm_medium=referral\&utm_campaign=customer_support) · [Scan my site](https://www.flowconsent.com/en/scan) At a glance - Category [Customer support](https://www.flowconsent.com/en/services/customer-support) - Consent Preferences - Prior consent Required - Documented cookies 0 Compliance ## Haptik and the GDPR Haptik is classified as “Preferences”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy. Cookies and trackers ## What Haptik sets and contacts The cookies of Haptik are not documented in the catalog yet. To see what is actually set on your site, run a free scan. [Scan my site](https://www.flowconsent.com/en/scan) Same category ## More services: Customer support [See the whole category](https://www.flowconsent.com/en/services/customer-support) ### [Collect.chat](https://www.flowconsent.com/en/services/customer-support/collect-chat) [Collect.chat is a live chat and customer messaging platform that enables businesses to engage with website visitors in real time. It provides instant messaging, chatbot automation, and team collaboration tools to deliver fast, personalized customer support. Collect.chat supports multi-channel communication, conversation routing, and canned responses to improve response times. With built-in analytics and CRM integration, Collect.chat helps convert visitors into customers.](https://www.flowconsent.com/en/services/customer-support/collect-chat) [Preferences](https://www.flowconsent.com/en/services/customer-support/collect-chat) · ### [8x8](https://www.flowconsent.com/en/services/customer-support/8x8) [8x8 is a foundational web service that powers critical website functions and digital experiences. It provides reliable infrastructure, seamless integration capabilities, and consistent performance across all devices and browsers. 8x8 supports modern development practices and scales with growing business needs. With a focus on stability and compatibility, 8x8 ensures your website delivers a smooth, uninterrupted experience to every visitor and search engine crawler.](https://www.flowconsent.com/en/services/customer-support/8x8) [Preferences](https://www.flowconsent.com/en/services/customer-support/8x8) · ### [Sobot Live Chat](https://www.flowconsent.com/en/services/customer-support/sobot-live-chat) [Sobot Live Chat is a live chat and customer messaging platform that enables businesses to engage with website visitors in real time. It provides instant messaging, chatbot automation, and team collaboration tools to deliver fast, personalized customer support. Sobot Live Chat supports multi-channel communication, conversation routing, and canned responses to improve response times. With built-in analytics and CRM integration, Sobot Live Chat helps convert visitors into customers.](https://www.flowconsent.com/en/services/customer-support/sobot-live-chat) [Preferences](https://www.flowconsent.com/en/services/customer-support/sobot-live-chat) · ### [DocsBot](https://www.flowconsent.com/en/services/customer-support/docsbot) [DocsBot is an AI-powered platform that leverages artificial intelligence and machine learning to help businesses automate processes, generate insights, and enhance digital experiences. It provides intelligent automation, natural language processing, and predictive analytics. DocsBot integrates with existing workflows and tools to deliver AI-driven optimization across marketing, customer service, and operations. With scalable infrastructure, DocsBot makes advanced AI accessible to all teams.](https://www.flowconsent.com/en/services/customer-support/docsbot) [Preferences](https://www.flowconsent.com/en/services/customer-support/docsbot) · ### [TuoTempo](https://www.flowconsent.com/en/services/customer-support/tuotempo) [TuoTempo is a web technology service that provides essential functionality for websites and digital platforms. It delivers core capabilities that support site operations, content delivery, and user experience optimization. TuoTempo integrates seamlessly with modern web architectures, ensuring reliable performance and compatibility across browsers and devices. Trusted by businesses worldwide, TuoTempo helps organizations maintain robust websites that meet user expectations and technical requirements.](https://www.flowconsent.com/en/services/customer-support/tuotempo) [Preferences](https://www.flowconsent.com/en/services/customer-support/tuotempo) · ### [BotPenguin](https://www.flowconsent.com/en/services/customer-support/botpenguin) [BotPenguin is a foundational web service that powers critical website functions and digital experiences. It provides reliable infrastructure, seamless integration capabilities, and consistent performance across all devices and browsers. BotPenguin supports modern development practices and scales with growing business needs. With a focus on stability and compatibility, BotPenguin ensures your website delivers a smooth, uninterrupted experience to every visitor and search engine crawler.](https://www.flowconsent.com/en/services/customer-support/botpenguin) [Preferences](https://www.flowconsent.com/en/services/customer-support/botpenguin) ## Make your site compliant today. Free up to 25,000 sessions a month. No credit card, no commitment. [Create my banner](https://app.flowconsent.com/auth/sign-up?utm_source=flowconsent.com\&utm_medium=referral\&utm_campaign=general) · [Scan my site](https://www.flowconsent.com/en/scan)