> Go Instore connects online shoppers with in-store experts by live video: what its widget does on your site and what to check for GDPR and cookie consent. > > Canonical: https://www.flowconsent.com/en/services/customer-support/go-instore Customer support # Go Instore Marketing · [Official website](https://goinstore.com) Go Instore is a live video shopping service that connects online shoppers with in-store product experts through one-way or two-way video calls started from a retailer's website. The company was acquired by Emplifi and its offer is now part of Emplifi's live commerce products. The widget handles video and visitor data. [Block Go Instore until consent](https://app.flowconsent.com/auth/sign-up?utm_source=flowconsent.com\&utm_medium=referral\&utm_campaign=customer_support) · [Scan my site](https://www.flowconsent.com/en/scan) At a glance - Category [Customer support](https://www.flowconsent.com/en/services/customer-support) - Consent Marketing - Prior consent Required - Documented cookies 0 Compliance ## Go Instore and the GDPR Go Instore is classified as “Marketing”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy. Cookies and trackers ## What Go Instore sets and contacts The cookies of Go Instore are not documented in the catalog yet. To see what is actually set on your site, run a free scan. 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With a focus on stability and compatibility, DelightChat ensures your website delivers a smooth, uninterrupted experience to every visitor and search engine crawler.](https://www.flowconsent.com/en/services/customer-support/delightchat) [Preferences](https://www.flowconsent.com/en/services/customer-support/delightchat) · ### [Wikit Live Chat](https://www.flowconsent.com/en/services/customer-support/wikit-live-chat) [Wikit Live Chat is a live chat and customer messaging platform that enables businesses to engage with website visitors in real time. It provides instant messaging, chatbot automation, and team collaboration tools to deliver fast, personalized customer support. Wikit Live Chat supports multi-channel communication, conversation routing, and canned responses to improve response times. 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