> Gleen is an AI customer support chatbot whose domain now leads to Alhena AI: what its chat widget sends to the provider and what GDPR consent implies.
>
> Canonical: https://www.flowconsent.com/en/services/customer-support/gleen

Customer support

# Gleen

Preferences · [Official website](https://gleen.ai)

Gleen was an AI customer support chatbot that answered customer questions from a company's existing knowledge sources, such as help centres and documents. The gleen.ai domain now redirects to Alhena AI, which offers AI shopping assistants and support agents for e-commerce. A chat widget of this kind sends visitors' messages to the provider's servers.

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At a glance

- Category

  [Customer support](https://www.flowconsent.com/en/services/customer-support)

- Consent

  Preferences

- Prior consent

  Required

- Documented cookies

  0

Compliance

## Gleen and the GDPR

Gleen is classified as “Preferences”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy.

Cookies and trackers

## What Gleen sets and contacts

The cookies of Gleen are not documented in the catalog yet. To see what is actually set on your site, run a free scan.

[Scan my site](https://www.flowconsent.com/en/scan)

Same category

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