> GENIEE CHAT turns web forms into a chatbot-style conversation to reduce abandonment: what it collects on a site and what to check for GDPR consent. > > Canonical: https://www.flowconsent.com/en/services/customer-support/geniee-chat Customer support # GENIEE CHAT Preferences · [Official website](https://chamo-chat.com) GENIEE CHAT is a Japanese chatbot-style entry form optimisation (EFO) tool from Geniee, which replaces traditional web forms with a conversational interface to reduce form abandonment. It is added to a website as a chat window that guides visitors through filling in their details. The tool collects the entered data and may use cookies to follow sessions. [Block GENIEE CHAT until consent](https://app.flowconsent.com/auth/sign-up?utm_source=flowconsent.com\&utm_medium=referral\&utm_campaign=customer_support) · [Scan my site](https://www.flowconsent.com/en/scan) At a glance - Category [Customer support](https://www.flowconsent.com/en/services/customer-support) - Consent Preferences - Prior consent Required - Documented cookies 0 Compliance ## GENIEE CHAT and the GDPR GENIEE CHAT is classified as “Preferences”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy. Cookies and trackers ## What GENIEE CHAT sets and contacts The cookies of GENIEE CHAT are not documented in the catalog yet. To see what is actually set on your site, run a free scan. [Scan my site](https://www.flowconsent.com/en/scan) Same category ## More services: Customer support [See the whole category](https://www.flowconsent.com/en/services/customer-support) ### [ChatPlus](https://www.flowconsent.com/en/services/customer-support/chatplus) [ChatPlus is a web technology service that provides essential functionality for websites and digital platforms. It delivers core capabilities that support site operations, content delivery, and user experience optimization. ChatPlus integrates seamlessly with modern web architectures, ensuring reliable performance and compatibility across browsers and devices. 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