> Fuzey Channels unifies SMS, WhatsApp and social messages in one business inbox: what a website widget would send to Fuzey and how GDPR consent applies.
>
> Canonical: https://www.flowconsent.com/en/services/customer-support/fuzey-channels

Customer support

# Fuzey Channels

Marketing · [Official website](https://www.getfuzey.com/features/channels)

Fuzey is a UK messaging platform for businesses, and Fuzey Channels brings conversations from channels such as SMS, WhatsApp, social media and email into a single shared inbox. Teams use it to reply to customers and send updates from one place. Where a website adds a Fuzey contact or chat widget, messages and visitor details are passed to Fuzey as a third party.

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At a glance

- Category

  [Customer support](https://www.flowconsent.com/en/services/customer-support)

- Consent

  Marketing

- Prior consent

  Required

- Documented cookies

  0

Compliance

## Fuzey Channels and the GDPR

Fuzey Channels is classified as “Marketing”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy.

Cookies and trackers

## What Fuzey Channels sets and contacts

The cookies of Fuzey Channels are not documented in the catalog yet. To see what is actually set on your site, run a free scan.

[Scan my site](https://www.flowconsent.com/en/scan)

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