> Forethought AI automates customer support with an AI chat widget: what it does on a website, which conversation data it processes and what to check for GDPR.
>
> Canonical: https://www.flowconsent.com/en/services/customer-support/forethought-ai

Customer support

# Forethought AI

Preferences · [Official website](https://forethought.ai)

Forethought is an AI platform for customer support that automates answers to customer questions and helps agents triage and resolve tickets. It can be added to a website as a chat widget that responds to visitors. The widget loads from Forethought's servers and processes conversation and visitor data, so its use should be covered in the privacy notice and consent setup.

[Block Forethought AI until consent](https://app.flowconsent.com/auth/sign-up?utm_source=flowconsent.com\&utm_medium=referral\&utm_campaign=customer_support) · [Scan my site](https://www.flowconsent.com/en/scan)

At a glance

- Category

  [Customer support](https://www.flowconsent.com/en/services/customer-support)

- Consent

  Preferences

- Prior consent

  Required

- Documented cookies

  0

Compliance

## Forethought AI and the GDPR

Forethought AI is classified as “Preferences”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy.

Cookies and trackers

## What Forethought AI sets and contacts

The cookies of Forethought AI are not documented in the catalog yet. To see what is actually set on your site, run a free scan.

[Scan my site](https://www.flowconsent.com/en/scan)

Same category

## More services: Customer support

[See the whole category](https://www.flowconsent.com/en/services/customer-support)

### [Mojo Helpdesk](https://www.flowconsent.com/en/services/customer-support/mojo-helpdesk)

[Mojo Helpdesk is a customer support and helpdesk platform that helps businesses manage, track, and resolve customer inquiries efficiently. It provides a unified ticketing system, knowledge base, and multi-channel support across email, chat, phone, and social media. Mojo Helpdesk features automated ticket routing, SLA management, and self-service portals, enabling faster resolutions, higher satisfaction, and reduced operational costs for support teams.](https://www.flowconsent.com/en/services/customer-support/mojo-helpdesk)

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·

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·

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[Preferences](https://www.flowconsent.com/en/services/customer-support/chaport)

·

### [REVE Chat](https://www.flowconsent.com/en/services/customer-support/reve-chat)

[REVE Chat is a live chat and customer messaging platform that enables businesses to engage with website visitors in real time. It provides instant messaging, chatbot automation, and team collaboration tools to deliver fast, personalized customer support. REVE Chat supports multi-channel communication, conversation routing, and canned responses to improve response times. With built-in analytics and CRM integration, REVE Chat helps convert visitors into customers.](https://www.flowconsent.com/en/services/customer-support/reve-chat)

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·

### [Elevio](https://www.flowconsent.com/en/services/customer-support/elevio)

[Elevio is a web technology service that provides essential functionality for websites and digital platforms. It delivers core capabilities that support site operations, content delivery, and user experience optimization. Elevio integrates seamlessly with modern web architectures, ensuring reliable performance and compatibility across browsers and devices. Trusted by businesses worldwide, Elevio helps organizations maintain robust websites that meet user expectations and technical requirements.](https://www.flowconsent.com/en/services/customer-support/elevio)

[Customer support](https://www.flowconsent.com/en/services/customer-support/elevio)

·

### [Hoiio](https://www.flowconsent.com/en/services/customer-support/hoiio)

[Hoiio is a web technology service that provides essential functionality for websites and digital platforms. It delivers core capabilities that support site operations, content delivery, and user experience optimization. Hoiio integrates seamlessly with modern web architectures, ensuring reliable performance and compatibility across browsers and devices. Trusted by businesses worldwide, Hoiio helps organizations maintain robust websites that meet user expectations and technical requirements.](https://www.flowconsent.com/en/services/customer-support/hoiio)

[Preferences](https://www.flowconsent.com/en/services/customer-support/hoiio)

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