> Featurebase collects product feedback with boards, roadmaps and changelogs: what its embedded widgets do on your site and what it means for GDPR consent.
>
> Canonical: https://www.flowconsent.com/en/services/customer-support/featurebase

Customer support

# Featurebase

Marketing · [Official website](https://www.featurebase.app)

Featurebase is a customer feedback tool for software companies, offering feedback boards, public roadmaps, changelogs and a help center. Its widgets can be embedded in a website or app so users can submit ideas, vote and read product updates. These widgets load from Featurebase and process user submissions, so data is shared with Featurebase.

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At a glance

- Category

  [Customer support](https://www.flowconsent.com/en/services/customer-support)

- Consent

  Marketing

- Prior consent

  Required

- Documented cookies

  0

Compliance

## Featurebase and the GDPR

Featurebase is classified as “Marketing”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy.

Cookies and trackers

## What Featurebase sets and contacts

The cookies of Featurebase are not documented in the catalog yet. To see what is actually set on your site, run a free scan.

[Scan my site](https://www.flowconsent.com/en/scan)

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