> eKonsilio is a French live chat service run by human advisors for websites: what its widget does, the data it processes and GDPR consent rules. > > Canonical: https://www.flowconsent.com/en/services/customer-support/ekonsilio Customer support # eKonsilio Preferences · [Official website](https://www.ekonsilio.com) eKonsilio is a French service that provides live chat on websites, with conversations handled by trained human advisors on behalf of the brand. Its chat widget is loaded from eKonsilio's servers and processes visitor messages and browsing context, so it is usually treated as a third-party service subject to consent. [Block eKonsilio until consent](https://app.flowconsent.com/auth/sign-up?utm_source=flowconsent.com\&utm_medium=referral\&utm_campaign=customer_support) · [Scan my site](https://www.flowconsent.com/en/scan) At a glance - Category [Customer support](https://www.flowconsent.com/en/services/customer-support) - Consent Preferences - Prior consent Required - Documented cookies 0 Compliance ## eKonsilio and the GDPR eKonsilio is classified as “Preferences”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy. Cookies and trackers ## What eKonsilio sets and contacts The cookies of eKonsilio are not documented in the catalog yet. To see what is actually set on your site, run a free scan. [Scan my site](https://www.flowconsent.com/en/scan) Same category ## More services: Customer support [See the whole category](https://www.flowconsent.com/en/services/customer-support) ### [Periodic](https://www.flowconsent.com/en/services/customer-support/periodic) [Periodic is a web technology service that provides essential functionality for websites and digital platforms. It delivers core capabilities that support site operations, content delivery, and user experience optimization. Periodic integrates seamlessly with modern web architectures, ensuring reliable performance and compatibility across browsers and devices. Trusted by businesses worldwide, Periodic helps organizations maintain robust websites that meet user expectations and technical requirements.](https://www.flowconsent.com/en/services/customer-support/periodic) [Customer support](https://www.flowconsent.com/en/services/customer-support/periodic) · ### [KeyReply](https://www.flowconsent.com/en/services/customer-support/keyreply) [KeyReply is a foundational web service that powers critical website functions and digital experiences. It provides reliable infrastructure, seamless integration capabilities, and consistent performance across all devices and browsers. KeyReply supports modern development practices and scales with growing business needs. 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With scalable infrastructure, Kapa.ai makes advanced AI accessible to all teams.](https://www.flowconsent.com/en/services/customer-support/kapa-ai) [Analytics](https://www.flowconsent.com/en/services/customer-support/kapa-ai) · ### [Acquire Live Chat](https://www.flowconsent.com/en/services/customer-support/acquire-live-chat) [Acquire Live Chat is a live chat and customer messaging platform that enables businesses to engage with website visitors in real time. It provides instant messaging, chatbot automation, and team collaboration tools to deliver fast, personalized customer support. Acquire Live Chat supports multi-channel communication, conversation routing, and canned responses to improve response times. With built-in analytics and CRM integration, Acquire Live Chat helps convert visitors into customers.](https://www.flowconsent.com/en/services/customer-support/acquire-live-chat) [Preferences](https://www.flowconsent.com/en/services/customer-support/acquire-live-chat) · ### [Chat Robot](https://www.flowconsent.com/en/services/customer-support/chat-robot) [Chat Robot is a live chat and customer messaging platform that enables businesses to engage with website visitors in real time. It provides instant messaging, chatbot automation, and team collaboration tools to deliver fast, personalized customer support. Chat Robot supports multi-channel communication, conversation routing, and canned responses to improve response times. With built-in analytics and CRM integration, Chat Robot helps convert visitors into customers.](https://www.flowconsent.com/en/services/customer-support/chat-robot) [Preferences](https://www.flowconsent.com/en/services/customer-support/chat-robot) · ### [Norby](https://www.flowconsent.com/en/services/customer-support/norby) [Norby is a foundational web service that powers critical website functions and digital experiences. It provides reliable infrastructure, seamless integration capabilities, and consistent performance across all devices and browsers. Norby supports modern development practices and scales with growing business needs. With a focus on stability and compatibility, Norby ensures your website delivers a smooth, uninterrupted experience to every visitor and search engine crawler.](https://www.flowconsent.com/en/services/customer-support/norby) [Preferences](https://www.flowconsent.com/en/services/customer-support/norby) ## Make your site compliant today. 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