> DocsBot builds AI chatbots trained on your documentation to answer visitors: what its chat widget loads, the data it sends and how GDPR consent applies.
>
> Canonical: https://www.flowconsent.com/en/services/customer-support/docsbot

Customer support

# DocsBot

Preferences · [Official website](https://docsbot.ai)

DocsBot is an AI chatbot service that trains assistants on a company's own documentation, help articles and website content to answer customer questions and support teams. Its chat widget is embedded on the site and sends visitors' questions to DocsBot's servers for processing, which should be covered in the privacy notice.

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At a glance

- Category

  [Customer support](https://www.flowconsent.com/en/services/customer-support)

- Consent

  Preferences

- Prior consent

  Required

- Documented cookies

  0

Compliance

## DocsBot and the GDPR

DocsBot is classified as “Preferences”. On a site that targets European visitors, it must only load after the visitor consents, and it must be listed in your cookie policy.

Cookies and trackers

## What DocsBot sets and contacts

The cookies of DocsBot are not documented in the catalog yet. To see what is actually set on your site, run a free scan.

[Scan my site](https://www.flowconsent.com/en/scan)

Same category

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·

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[ClickDesk is a foundational web service that powers critical website functions and digital experiences. It provides reliable infrastructure, seamless integration capabilities, and consistent performance across all devices and browsers. ClickDesk supports modern development practices and scales with growing business needs. With a focus on stability and compatibility, ClickDesk ensures your website delivers a smooth, uninterrupted experience to every visitor and search engine crawler.](https://www.flowconsent.com/en/services/customer-support/clickdesk)

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### [Moveo.AI](https://www.flowconsent.com/en/services/customer-support/moveo-ai)

[Moveo.AI is an AI-powered platform that leverages artificial intelligence and machine learning to help businesses automate processes, generate insights, and enhance digital experiences. It provides intelligent automation, natural language processing, and predictive analytics. Moveo.AI integrates with existing workflows and tools to deliver AI-driven optimization across marketing, customer service, and operations. With scalable infrastructure, Moveo.AI makes advanced AI accessible to all teams.](https://www.flowconsent.com/en/services/customer-support/moveo-ai)

[Preferences](https://www.flowconsent.com/en/services/customer-support/moveo-ai)

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